Tag: UK Says No More

New funding will help Safe Spaces reach over 200,000 people experiencing domestic abuse

Domestic abuse charity, Hestia, receives £655,000 of support from players of People’s Postcode Lottery

More than 200,000 victims of domestic abuse will now be helped as pandemic causes soaring demand for services

Charity Hestia’s UK SAYS NO MORE campaign is to dramatically expand its Safe Spaces scheme for victims of domestic abuse across the UK, in response to rising levels of abuse during the pandemic.

The Safe Spaces scheme offers access points, through high street partners, where victims can discreetly use consultation rooms to access specialist domestic abuse services.

Thanks to an award of £655,000 raised by players of People’s Postcode Lottery, more than 200,000 victims of domestic abuse will be helped. The funding has been awarded as part of the Postcode Recovery Fund, designed to help communities recover from problems exacerbated by the pandemic.

The Covid-19 pandemic has had a devastating impact on victims of domestic abuse, with the number of cases escalating and support networks cut off overnight. Since lockdown on November 5, 2020, Hestia has seen a 30 per cent increase in demand for support.

Currently, people living with domestic abuse can access over 5,300 Safe Spaces in pharmacies nationwide as well as accessing Online Safe Spaces on many websites. The new funding will allow Safe Spaces to extend to other high street businesses and online, to build a long-lasting infrastructure of support for victims of domestic abuse.

To support the expansion of the Safe Spaces project, 32,000 staff in participating organisations will be trained in domestic abuse responses so victims can access the help they need.

Laura Chow, head of charities at People’s Postcode Lottery said: “Hestia’s Safe Spaces initiative is a great example of a charity that is addressing the demand which has escalated during the pandemic.

“Thanks to players of People’s Postcode Lottery, the charity received the funds to create additional safe spaces for those needing help. Thanks to this funding, more support will be available in our communities and on our high streets, bringing benefits well beyond the pandemic, to those who need a safe space.”

Sue Harper, Head of Domestic Abuse Prevention at Hestia, said: “Right now there are victims of domestic abuse that don’t know where to go or are trapped at home with their abuser.

“Safe Spaces was born in the midst of lockdown as a bridge for victims to specialist support, but it has the potential to support thousands more victims to safety in the future. With the generous support of the players of People’s Postcode Lottery we can now expand this vital initiative, enabling communities to be play a critical role in tackling domestic abuse.”

A survivor of domestic abuse who used a Safe Space told Hestia: “Safe Spaces has saved my life. I had been experiencing coercive control for 5 years of a 10 year relationship. During lockdown, I was shielding and the abuse escalated to aggression and violence, making me fear for my life.

“When I saw that independent pharmacies were offering Safe Spaces, I scrolled through the list with my heart in my mouth and found that my local village pharmacy was listed. Over the weeks I used the Safe Space, I developed a plan to get the abuser out of my home. I am now beginning to feel safe in my home again, but without this support, things could have been very different and far, far worse.”

Scotland Gas Networks: Helping people stay safe from abuse

SGN has partnered with crisis charity Hestia, their ‘UK Says No More’ campaign and Royal Mail Group to provide Online Safe Spaces for victims of domestic abuse to access specialist support and information through our website.

Online Safe Spaces is a portal that you can access via the logo in the footer of our website. By clicking on the Safe Spaces portal, you will access the Online Safe Space, which holds a directory of national domestic abuse helplines, a directory of local specialist domestic abuse services, and an assessment questionnaire. It also leaves no trace in the user’s browser history.

The portal is accessible in a variety of languages and has a quick exit button, taking the user back to the original page they were on, thereby providing a degree of safety to the user.

It comes at a crucial time for keeping people safe during the pandemic. Recent figures show that:

  • One in five offences recorded by police during and immediately after the first national lockdown in England and Wales involved domestic abuse.
  • In the year ending March 2020, 2.3m adults are estimated to have experienced domestic abuse over twelve months.
  • In Scotland, there were 30,718 charges reported in 2019-20 related to domestic abuse. It’s the highest since 2015-16, and is 5.7% higher than the year before.

Around 20 organisations have signed up including eBay, Royal Mail Group including the Post Office and Parcelforce, Ministry of Defence, and Thames Water. It’s estimated that in the last four months of 2020, there were nearly 4,000 visits to Online Safe Spaces every single day.

Claire Barnett, Executive Director of UN Women UK, said: “Covid-19 has led to increases in violence against women that threaten to roll back achievements in gender equality by decades.

“UN Women has been working with local partners to create safer public spaces for the past ten years, including through our project Safe Spaces Now. I am delighted to see the Online Safe Space initiative innovating by using existing platforms and partners to share critical information on women’s services.”

Maureen McIntosh, our Head of Customer Experience, added: “We regularly provide additional support and help to our customers who are living in vulnerable circumstances, and I’m pleased we’re going even further now by providing important information to also help people who are experiencing abuse.

“Sometimes people don’t know where to turn to for help, in what can be really difficult or dangerous situations, and I hope we can help people further and they are able to find the extra safety and security they need.”

Lyndsey Dearlove, Head of Domestic Abuse Prevention at Hestia said: “Businesses have a unique role to play in breaking the silence around domestic abuse and ensuring victims can access the help and support they need.

“Lockdown restrictions due to Covid-19 have provided an opportunity for businesses to step up their response to domestic abuse for their staff and customers through digital platforms. With the launch of Online Safe Spaces, we are delighted to work with SGN to provide their first online safe space to provide a vital lifeline to victims of domestic abuse.”

We’re proud to be the first energy network to launch the portal on our website.

Safety is at the heart of everything we do. We’re committed to doing all we can to keep our people and the communities we work in safe in as many ways as possible.