Tag: Trading Standards

Trusted Trader: choosing contractors with confidence

Trusted Trader

A new online directory, Edinburgh Trusted Trader, has been launched to help residents choose contractors with confidence.

Thirty-six traders and businesses have already signed up to Trusted Trader, creating a new ‘go-to list’ for people looking for services such as home repairs. After being checked by the Council’s Trading Standards team to ensure that they are compatible with the principles of the scheme, contractors are then accepted as members and their details added to the website. Customers can use the directory to find local contractors’ details with the reassurance that they are reliable and have been fully vetted.

Community Safety Leader, Councillor Cammy Day, was joined at the launch by representatives from Trusted Directory Services, who will manage the scheme along with Trading Standards, Police Scotland and trade members to mark the new site going live.

Cllr Day said: “Edinburgh Trusted Trader is an excellent resource for people who need work carried out on their home or communal area but want to make sure they are hiring reputable, reliable contractors. It’s not only good news for residents but also the businesses and traders listed who can promote themselves as members of the scheme and receive expert advice from our Trading Standards team.

“I am confident that this scheme will help build on consumer confidence in trades across the city and look forward to seeing more businesses and individuals signing up to be a Trusted Trader.”

Edinburgh Trusted Trader could reach more than 225,000 households and all members will be able to use the scheme’s logo on materials and vehicles. Residents who use the services can rate them afterwards and leave comments on the site for other users to read. The scheme also includes a dispute resolution process should there be any disagreements between customers and member businesses.

Similar directories have been successfully introduced in Dundee, West Lothian, East Lothian and Fife.

Edinburgh’s scheme was created after a public consultation found that many home owners are hesitant about organising shared repairs in common areas as that they don’t know how to find a trustworthy trader.

Any businesses or individuals interested in being listed with Edinburgh Trusted Trader can sign up online.

Doorstep crime initiative: man in Court

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One man has appeared in Court and another has been reported to the Procurator Fiscal as part of the ongoing Operation Monarda initiative to tackle the scourge of bogus workmen.

A 23 year old man has been arrested, charged and appeared in court for over 40 bogus workmen offences after targeting a number of residents in Edinburgh.

In total, 14 homeowners in the Currie, Balerno and other areas in the west of the Capital were visited and over-charged for substandard work, which was carried out on their properties.

The man was identified as part of Operation Monarda – a new partnership initiative to tackle doorstep crime across Scotland.

After being detained on Tuesday, he appeared at court the following day in connection with 44 crimes and has been remanded in custody.

Police also seized a number of the man’s assets and have applied for a six-figure sum of cash to be forfeited under Proceeds of Crime legislation.

Another man, aged 47, has also been reported to the Procurator Fiscal in relation to these offences.

Police Scotland, Trading Standards and other partner agencies are assuring the public they are committed to identifying those responsible for doorstep crime and bringing them to justice.

Chief Superintendent Mark Williams, Divisional Commander of Edinburgh City Division said:

“Doorstep crime can affect anyone within our local communities, but we are aware that in particular the over 60’s can be targeted due to a perceived vulnerability.

“Those who commit such crimes, like bogus callers and rogue traders, are extremely convincing in how they approach and interact with potential victims. Anyone can be convinced by the lies these criminals create.

“If you are aware of any suspicious activity taking place at the home of a neighbour, friend or family member then please contact police immediately.”

A spokesperson from Trading Standards Scotland said: “Doorstep crime remains the number one priority for Trading Standards services in Scotland and we are committed to working with our partners to tackle this unscrupulous crime.

“Unfortunately, doorstep crime still remains vastly under reported and we strongly encourage victims, potential victims and their families and friends to report any suspicions they have immediately.”

Please report any suspicious activity to Police on 101, or your local Trading Standards department. If the person refuses to leave your door, or you feel threatened or scared – call 999 and ask for the Police.

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Alcohol taskforce targets illegal sales

Almost 5,700 litres of beer, wine and spirits have been seized by HM Revenue and Customs (HMRC) as alcohol taskforce officers targeted illegal sales across Scotland last Thursday (9 May). HMRC officers visited 49 retail sites across Edinburgh, checking the details of alcohol on sale.

The operation, supported by staff from Edinburgh Council Trading Standards and Environmental Health and Police Scotland, is targeting the alcohol supply chain, including producers, storage facilities, wholesalers and retailers.

Chris Brett, HMRC’s Alcohol Taskforce manager in Scotland, said: “Anyone handling or selling smuggled alcohol should be aware that HMRC teams are active across Scotland. We are committed to stopping this criminal activity which costs the taxpayer around £1.2 billion in unpaid revenue each year.

“The Edinburgh operation is not a one-off exercise and is part of ongoing work with our partner agencies to combat this crime. We are also keen to work closely with and support local businesses that have to compete against these illegal sales. If you are aware of someone who is evading their taxes you can call HMRC’s Tax Evasion Hotline on 0800 788 887.”

Community Safety Leader, Councillor Cammy Day, said: “The illegal trade of products like alcohol can be used to fund crime and can have a highly detrimental effect on the city’s honest retailers and on people’s health. I am very pleased that this initiative has been so successful and I think the amount of products seized demonstrates the need to be vigilant. We will continue to work closely with the HMRC to ensure that consumers and legitimate traders are protected from the impact of this illegal activity.”

Taskforces are specialist teams that undertake intensive bursts of activity in specific high risk trade sectors and locations in the UK. The teams visit traders to examine their records and carry out other investigations. The alcohol taskforce in Scotland is expected to bring in around £4 million. HMRC and the other agencies involved will now consider further action against offenders, including full tax and VAT investigations and a review of alcohol and other trading licenses.

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Free safer sockets

A new campaign to encourage people to swap their power socket adapters for safer alternatives is being launched by the city council at Leith Asda this Friday (1st February).

The initiative, run by Trading Standards officers, is aimed at older people and those on low incomes. This follows research which found that 92% of these adaptors examined had safety issues which could potentially cause electrically-related fires.

To encourage safer electrical use in the home, the Council is giving away ‘bar’ socket extensions, which are safer because they prevent excessive weight being placed on the socket. The campaign is funded by the Electrical Safety Council.

Cllr Cammy Day, community safety leader, said: “To take part in the scheme, you can simply turn up with an old power socket adapter and hand it over in return for a free bar socket extension. We hope those most in need will come and take advantage of this opportunity to make their home that bit safer.“

Lorraine Carney, Senior Campaigns Manager at the Electrical Safety Council said: “According to government statistics, almost half of all accidental fires in UK homes – that’s over 20,000 each year – are caused by electricity, so we are delighted to work with the City of Edinburgh Council to support their innovative scheme, and make people aware of where electrical dangers may arise in their homes and how to prevent them.”

‘Swap shops’ will be set up at six locations across Edinburgh. Come along between 11am – 2pm on the following dates in February:

•Friday 1st: Asda Leith Superstore, 2 Sandpiper Drive, EH6 6QL
•Monday 4th: North Neighbourhood Office, 8 West Pilton Gardens, EH4 4DP
•Tuesday 5th: South Neighbourhood Office, 40 Captain’s Road, EH17 8HN
•Wednesday 6th: East Neighbourhood Office, 101 Niddrie Mains Drive EH16 4DS
•Thursday 7th: South-West Neighbourhood Office, 10 Westside Plaza, EH14 2ET
•Monday 11th: Drumbrae Library Hub, 81 Drum Brae Drive, EH4 7FE

Trading Standards Officers will be present to provide guidance on electrical equipment safety.

A maximum of two extensions per household are available, although there is no limit to the number of adaptors that can be handed in for disposal.

Block Swap