Tag: tour operator

Jet2holidays and Jet2CityBreaks are recognised as Which? Recommended Providers once again

  • UK’s largest tour operator receives good news to start 2025, after receiving prestigious status in five categories – Beach and Resort Holiday Providers, Solo Holiday Providers, Family Holiday Providers, Tailor-Made Holiday Providers and City Breaks Providers
  • Jet2’s brands named Which? Recommended Provider in seven categories in total!

Jet2holidays is starting this year on a high, having been named a Which? Recommended Provider in an unprecedented five categories.

The UK’s largest tour operator has once again been praised for its customer first approach and received the prestigious status in the Beach and Resort Holiday Providers, Solo Holiday Providers and Family Holiday Providers categories, as well as in a brand-new category for Jet2holidays – Tailor-Made Holiday Providers. Jet2CityBreaks is also recognised as a City Breaks Provider once again.

For the first time, Jet2holidays has received recognition in the consumer champion’s Tailor-Made Holiday Providers category which involved surveying almost 13,000 Which? Connect panel members who had discussed their holiday requirements with a travel advisor and had their specific holiday needs catered to or had been provided with recommendations on destinations or hotels. After being highly praised for its customer service and value for money of their holiday overall, Jet2holidays was awarded a customer score of 81%.

Adding to its success, Jet2holidays also received Which? Recommended Provider status in the Beach and Resort Holiday Providers category for the seventh year running. This accomplishment comes after respondents to the survey rated their beach and resort package holidays based on their customer service, accommodation, description matches reality, organisation, transport to and from destination and value for money, seeing Jet2holidays score an impressive 82%. Assessing Jet2holidays, Which? concludes ‘For a short-haul European beach break, Jet2holidays’ quality and wide number of destinations make it unbeatable.’

There was cause for even further celebration, as the company has also been named as a Which? Recommended Provider in the Family Holiday Providers and Solo Holiday Providers categories for the third year running. This recognition was achieved after customers rated the package holiday specialist highly in both categories, with Jet2holidays receiving a total score of 78% in the ‘Solo Holiday Providers’ category and 80% in the ‘Family Holiday Providers’ category.

Jet2CityBreaks has also been named a Which? Recommended Provider for City Breaks for the fourth consecutive year, after receiving a customer score of 80%.

In addition to these latest successes, Jet2.com is also a Which? Recommended Provider for Airlines and Jet2Villas is a Which? Recommended Provider for Villas and Holiday Lets Abroad. It means that Jet2’s brands are recognised as a Which? Recommended Provider in seven categories in total. These are: Beach and Resort Holiday Providers, Tailor-Made Holiday Providers, Family Holiday Providers, Solo Holiday Providers, City Breaks (Jet2CityBreaks), Villas and Holiday Lets Abroad (Jet2Villas) and Airlines (Jet2.com).

In further recognition for providing customers with industry-leading products and customer service on their well-deserved holidays, Jet2.com and Jet2holidays also secured the title of Travel Brand of the Year for the third year running at the prestigious Which? Awards 2024.

To help holidaymakers secure their well-deserved holiday for even less this year, Jet2holidays has launched a promotion giving customers £90 per person off all holidays that depart between now and 15th November 2026.

The tour operatorhas also announced that customers with a myJet2 account can access an even bigger saving – with a whopping £100 off per person on all holidays. To take advantage of this saving, customers can sign up quickly and easily for a myJet2 account at https://www.jet2holidays.com/myjet2

Steve Heapy, CEO of Jet2.com and Jet2holidays, said: “This is fantastic news to start the new year. We are extremely proud to receive Which? Recommended Provider status once again and to be repeatedly recognised for our commitment to delivering outstanding customer service.

“This in-depth study carried out by the consumer champion, which is based on the experiences of paying customers, demonstrates who holidaymakers and independent travel agents can trust and look to when booking their next holiday, as we enter the peak booking season.

“With no fewer than seven Which? Recommended Provider accolades, this recognition reflects the hard work we put into delivering our industry-leading customer service.

“Whatever type of getaway a customer is after, they can be assured that Jet2.com and Jet2holidays will go above and beyond to deliver their much-deserved holiday. We are looking forward to even more successes in 2025.”

To view the findings of the survey, please follow the links below:

Best & Worst Tailor-Made Holiday Providers: Best tailor made holiday providers – Which?

Best & Worst Beach and Resort Holiday Providers: Best Package Holiday Providers – Which?

Best & Worst City Break Providers: Best And Worst City Break Providers – Which?

Best & Worst Family Holiday Providers: Best family holiday providers – Which?

Best & Worst Solo Holiday Providers: Best and worst solo holiday providers – Which?

Halloween haunts: Scary places to visit in the UK

How brave are you feeling this Halloween? Small group tour operator Rabbie’s (www.rabbies.com) have selected some of their spookiest destinations to test the mettle of their guests.

Rabbie’s tours explore locations that are dripping with gruesome history, twisted legends and good old fashioned ghost stories. Like on all Rabbie’s Tours, guests are in the capable hands of specialist driver-guides, whose deep knowledge of creepy folklore might just keep you up at night!

Rabbie’s is an award-winning small-group tour operator and for a limited time only, they’re offering an Early Bird Savings discount allowing travellers to save up to 10 per cent on all 2022 departures when booked before 7 November 2021.

Spooky staycations include …

  • Whitby, the most haunted town in Britain: Today Whitby is a bustling fishing port, but by spending just a little time exploring, you’ll soon learn how the town earned its spooky reputation. The ghost of St. Hilda, who founded Whitby Abbey, is rumoured to roam the Abbey ruins, where she peeks from the highest windows. The Barguest Hound, a monstrous black dog with large teeth and claws is said to patrol the streets, and rumour has it that Tudor mansion Bagdale Hall is still haunted by Browne Bushell, a pirate executed for his crimes. It’s no wonder Whitby served as inspiration for Bram Stoker who wrote his famous novel Dracula while staying in the town. It’s no less surprising that the town hosts a Goth Weekend to celebrate all that is spooky and subversive about this quiet seaside community. Visit Whitby during Rabbie’s five-day tour of York, the Dales, Lake District & Hadrian’s Wall, with prices starting from £299 per person departing from Edinburgh.
     
  • The haunting graveyard that inspired Robert Burns: Rabbie’s one-day Culzean Castle, Burns Country & the Ayrshire Coast tour promises to be a treat for those looking to immerse themselves in creepier stories from Scotland’s most famous bard. In the village of Alloway you’ll find Auld Kirk, an eerie 16th century chapel long since left abandoned. Burns grew up only a few miles away and it’s likely that he will have played amongst these ruins as a boy. Modern visitors who are brave enough to wander through the graveyard may spot the resting place of William Burns, Robert’s father. Memories of the spooky abandoned church and graveyard must have influenced the poet when he wrote “Tam o’ Shanter”, as his protagonist, Tam, is chased away from Auld Kirk by witches and warlocks. Today, two iron mortsafes are displayed inside the chapel. These large iron contraptions were once locked in place over gravestones to stop graverobbers digging through the bones of the dead. Who knows the sort of characters a young Robert Burns might have met while playing amongst the headstones, but one thing is sure, Auld Kirk remains one of Scotland’s creepier destinations. It’s only right that Rabbie’s take guests on a tour to discover more of the company’s name-sake’s history – this one-day tour from Edinburgh starts from £39 per person.
     
  • Irish legends at Torc Waterfall: Explore the beauty and spirituality of Ireland’s West coast, taking a moment to visit Tor Waterfall – a wonderful rock formation with cascading streams falling down its face. While the area may be beautiful, its name Torc, Irish for Boar, hints at the twisted legends that lie beneath the service. Stories tell of a man who was cursed by the devil to spend each night transformed into a wild boar. The man created the waterfalls as a place to hide his shame and wandered the area in despair. That was, until a cold-hearted local famer revealed the man’s secret. The man is said to have burst into flames and disappeared into the nearby Devils Punchbowl Valley. Explore this beautiful yet haunting landscape on Rabbie’s three-day Dingle, Killarney & the Wild Atlantic Way tour, departing from Dublin for as little as €309 per person.

Rabbie’s operates sustainability-focused, eco domestic travel options, ensuring that the places we love are there for future generations to enjoy and advocates ‘taking only photos and leaving only footprints’.

Rabbie’s tours provide worry-free journeys so guests can enjoy a sustainable staycation without concerns.

For more information and to book, visit www.rabbies.com.