More support for people affected by self-harm

Funding for charity web service and training programme

A national service supporting people affected by self-harm is to benefit from £1.5 million of Scottish Government funding over the next two years.

The funding for Self-Harm Network Scotland (SHNS) will enable it to continue its webchat service which offers 1-to-1 assistance out of hours and a peer support programme which has provided 2,851 sessions since funding began in 2021 – an average of eight sessions per person.

SHNS also deliver free training to individuals and organisations – either in-person or online – to increase understanding of self-harm and reduce stigma. To date, 3,373 people in sectors including education and social work have taken part.

SHNS is run by mental health charity Penumbra. Visiting the support centre at Hope Point in Dundee, Mental Wellbeing Minister Maree Todd said: “I am pleased to be able to announce this continued support for Self-Harm Network Scotland.

“The way in which people seek support and discuss self-harm has changed in recent years with many looking online for help, so online peer support and the webchat service is a crucial addition to the existing range of mental health services available. This work is also helping to build our understanding about self-harm and the most helpful interventions so that we can continue to improve the services on offer.

“It also encouraging that so many have taken up the offer of free training as this will go a long way towards reducing the stigma which can all too often prevent people from seeking the help they need.”

SHNS Manager Darren Boyd said: “We are delighted to announce that Self-Harm Network Scotland has received additional funding from the Scottish Government for the next two years.

“This vital investment is a powerful vote of confidence in the work we do to support people who self-harm, their loved ones and professionals working with them. It enables us to broaden our community-based initiatives, continue our peer support services, and develop new resources – all designed to empower those in need with compassion, understanding, and hope.

“We are grateful to be able to continue our work supporting the Scottish Government and COSLA in our shared vision that anyone in Scotland affected by self-harm receives compassionate support, without fear of stigma or discrimination.”

Peer supporter Kayleigh Wanless said: “When I was around 14 years old, I began using self-harm to cope with anxiety and depression.

“I have spent time throughout my life in both child and adult mental health services. The realisation I had from my first time leaving CAMHS was ‘I want to help people like they’ve helped me’.

“Since then, I have taken the upset I experienced and turned it into something valuable. SHNS has allowed me to take pride in the empathy and compassion I have gained from times of struggle and has given me the opportunity to become a person who now helps others to reach their goals.”

The £1.5 million is part of the wider Fairer Funding pilot which is providing more than £60 million to charities across Scotland.

Live chat support for self-harm now available Scotland-wide

Self-Harm Network Scotland (SHNS) have announced the launch of their new live chat service; available to anyone aged 12 + across Scotland who needs support with their self-harm.

This new service is in addition to its online portal which launched on Self-harm Awareness Day 2023.

The SHNS service is operated by Penumbra Mental Health, a pioneering charity providing dedicated services for people with mild to serious enduring mental ill health.

SHNS is funded by the Scottish government.

The live chat, which can be found on the online portal, will be available every day between the hours of 6pm-10pm from Tuesday 10th October 2023.

The live chat was created to provide a support service outside of normal working hours, when those experiencing self-harm may be at their most vulnerable.

The live chat is a new addition to the portal, which was created to provide recovery-focussed support, tools and information that anyone can access to enable people to support themselves and others. This includes sections for those who self-harm, people supporting someone who self-harms, and professionals working with someone who self-harms. Additionally, you will still be able to self-refer onto the service via an online form outside of the live chat operating ours.

This next step will allow people anywhere in Scotland to get immediate support from one of the trained volunteers or peer practitioners. They can offer a listening ear, guidance and support when it’s needed most. Penumbra Mental Health is the largest employer of mental health peer workers in Scotland with 26% of its teams in peer support roles.

SHNS hopes that this service will reach people in their time of need, get them to where they need to be, keeping them safe and well on their journey to recovery.

Shona McBain, Senior Peer Practitioner, Self-harm Network Scotland, said: “Through the live chat, you will still receive that emotional peer connection that you receive through all our other services.

“You will either be connected with one of our peer practitioners or trained volunteers, many of whom have their own lived experience of self-harm.

“The difference with this service is that there is no requirement to agree to ongoing support. Our team will meet you at whatever stage you are at in your self-harm journey, and provide you with support that is tailored to your own needs. This might be a one-off conversation, or we may refer you to ongoing support if you wish.”

Meghan Drysdale, Service Manager, Self-harm Network Scotland, said: “Since SHNS’ infancy, the service has continued to grow and adapt to meet the needs of people across Scotland and raise awareness of Self-harm.

“Our team of practitioners exemplifies their unwavering commitment to working with those who engage in Self-harming, and this is driven by genuine enthusiasm for supporting others.

“Every member of our team brings a unique blend of passion and expertise, and this has allowed our service to grow and work so well to reach those in need.

“The addition of the live chat allows us to continue to reach more and more people in need of support. It reduces barriers and allows anonymity for those who aren’t ready to be known.”

Supported Person, Self-harm Network Scotland: “I received support from Self-harm Network Scotland after suffering with anxiety and depression following the birth of my daughter. I used self-harm at the time to cope with my feelings and emotions.

“The support I received was amazing. One of the best parts of the whole service was having someone with lived experience like my peer practitioner by my side. They helped me understand that I wasn’t alone in what I was experiencing.

“I had 15 sessions in total and I was initially worried about them coming to an end. When I found out about the live chat launching, this filled me with confidence. I knew that I had the tools to cope that my peer practitioner had equipped me with, but also, that the chat was there if I was ever struggling and needed to talk to someone quickly.

“I want more people to be aware that the live chat and self-referral process are there if you need help.”