HMRC: Self Assessment customers use monthly payment plans to pay £46 million in tax

More than 20,000 Self Assessment customers have used HM Revenue and Customs (HMRC) online monthly payment plan service since April to spread the cost of their tax bill, totalling £46 million so far, it has been revealed.

Where customers are struggling to pay their bill in full, the self-serve Time to Pay service allows Self Assessment customers to manage how they pay their tax liabilities. Customers can use the online service for tax bills worth up to £30,000 without the need to talk to HMRC. The service will create a bespoke monthly payment plan for the customer based on how much tax is owed and the length of time needed to pay.

Last year, 123,000 customers used self-serve Time to Pay to spread the cost of their 2019/20 tax bill, worth £460 million.

Customers have until 31 January 2022 to complete their 2020/21 tax return and pay their bill.

If they can’t pay in full, customers can set up their own Time to Pay arrangement online if they:

  • have filed their 2020/21 tax return
  • owe less than £30,000
  • are within 60 days of the payment deadline
  • plan to pay their debt off within the next 12 months or less

If customers owe more than £30,000, or need longer to pay, they should call the Self Assessment Payment Helpline on 0300 200 3822.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said: “We understand some customers might be worrying about paying their Self Assessment bill this year, and we want to support them.

“To see if you’re eligible to set up a payment plan, go to GOV.UK and search ‘pay my Self Assessment’.”

Self-serve Time to Pay is just one way customers can pay their Self Assessment tax bill, a full list of alternative payment methods is available on GOV.UK.

HMRC urges everyone to be alert if they are contacted out of the blue by someone asking for money or personal information.

Customers should always type in the full online address www.gov.uk/hmrc to get the correct link for filing their Self Assessment return online securely and free of charge.

HMRC sees high numbers of fraudsters emailing, calling or texting people claiming to be from the department. If in doubt, HMRC advises not to reply directly to anything suspicious, but to contact them straight away and to search GOV.UK for ‘HMRC scams’.

HMRC warns customers about Self Assessment tricksters

As HM Revenue and Customs (HMRC) prepares to issue emails and SMS to Self Assessment customers, the department is reminding them to be on their guard after nearly 800,000 tax-related scams were reported in the last year.

Fraudsters use Self Assessment to try and steal money or personal information from unsuspecting individuals. In the last year alone, HMRC has received nearly 360,000 bogus tax rebate referrals.

The Self Assessment deadline is 31 January 2022 and customers may expect to hear from HMRC at this time of year. More than 4 million emails and SMS will be issued this week to Self Assessment customers pointing them to guidance and support, prompting them to think about how they intend to pay their tax bill, and to seek support if they are unable to pay in full by 31 January.

However, the department is also warning customers to not be taken in by malicious emails, phone calls or texts, thinking that these are genuine HMRC communications referring to their Self Assessment tax return.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said: “Never let yourself be rushed. If someone contacts you saying they’re from HMRC, wanting you to urgently transfer money or give personal information, be on your guard.

“HMRC will also never ring up threatening arrest. Only criminals do that.

“Scams come in many forms. Some threaten immediate arrest for tax evasion, others offer a tax rebate. Contacts like these should set alarm bells ringing, so if you are in any doubt whether the email, phone call or text is genuine, you can check the ‘HMRC scams’ advice on GOV.UK and find out how to report them to us.”

Criminals use emails, phone calls and text messages to try and dupe individuals, and often mimic government messages to make them appear authentic. They want to trick their victims into handing over money or personal or financial information.

Customers can report suspicious phone calls using a form on GOV.UK; customers can also forward suspicious emails claiming to be from HMRC to phishing@hmrc.gov.uk and texts to 60599.

HMRC has a dedicated team working on cyber and phone crimes. They use innovative technologies to prevent misleading and malicious communications from ever reaching the customer.

Since 2017 these technical controls have prevented 500 million emails from reaching HMRC’s customers. More recently, new controls have prevented 90% of the most convincing SMS messages from reaching the public and controls have been applied to prevent spoofing of most HMRC helpline numbers.  

HMRC is also reminding Self Assessment customers to double check websites and online forms before using them to complete their 2020/21 tax return.

People can be taken in by misleading websites designed to make them pay for help in submitting tax returns or charging to connect them to HMRC phone lines.

Customers who are in any doubt about whether a website is genuine should visit GOV.UK for more information about Self Assessment and use the free signposted tax return forms.

HMRC: Self-Assessment tax return

More than 10.7 million customers completed their 2019/20 tax return by 31 January 2021 and 795,300 were from Scotland, HM Revenue and Customs (HMRC) has revealed.

The deadline to complete the 2020/21 Self Assessment tax return is 31 January 2022. Customers can complete it at any time up to the deadline but HMRC is encouraging them to complete it early to allow for more time to pay their tax bill or set up a payment plan.

Customers must complete a Self Assessment return if they:

  • earned more than £2,500 from renting out property
  • received, or their partner has received, Child Benefit and either of them had an annual income of more than £50,000
  • received more than £2,500 in other untaxed income, for example from tips or commission
  • are a self-employed sole trader whose annual turnover is more than £1,000
  • are an employee claiming expenses in excess of £2,500
  • have an annual income of more than £100,000
  • have earned income from abroad that they need to pay tax on

The 2020/21 tax return covers earnings and payments during the pandemic. Customers will need to declare if they received any grants or payments from the COVID-19 support schemes up to 5 April 2021 on their Self Assessment, as these are taxable, including:

  • Self-Employment Income Support Scheme
  • Coronavirus Job Retention Scheme
  • other COVID-19 grants and support payments such as self-isolation payments, local authority grants and those for the Eat Out to Help Out scheme

The £500 one-off payment for working households receiving tax credits should not be reported in Self Assessment.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said: “Customers can beat the rush and send us their tax returns now. They have until the 31 January deadline to pay, which means they have longer to set up a monthly payment plan if they need one.

“Visit GOV.UK and search ‘self assessment’ to find out more.”

Even if customers submit their completed tax return now, they do not have to pay any tax owed until 31 January 2022.

HMRC recognises that some customers may be worrying about paying their tax bill. Customers can access support to help pay any tax owed on GOV.UK.

Various payment options include:

  • paying through a customers’ tax code (PAYE customers only)
  • Payment on Account
  • setting up an online monthly payment plan (self-serve Time to Pay)
  • pay by debit or corporate credit card
  • pay at a bank or building society

Visit GOV.UK for a full list of payment options and the eligibility criteria. Customers should contact HMRC if they have concerns about paying their tax bill.

HMRC urges everyone to be alert if they are contacted out of the blue by someone asking for money or personal information.

Customers should always type in the full online address www.gov.uk/hmrc to get the correct link for filing their Self Assessment return online securely and free of charge.

HMRC sees high numbers of fraudsters emailing, calling or texting people claiming to be from the department.

If in doubt, HMRC advises not to reply directly to anything suspicious, but to contact them straight away and to search GOV.UK for ‘HMRC scams’.

Below is a breakdown of the estimated number of Self Assessment returns received from customers for 2019/20 filers in Scotland’s local authority areas:

Aberdeen City                       34,300
Aberdeenshire                       54,800
Angus                       18,000
Argyll and Bute                       17,400
Scottish Borders                       23,300
Clackmannanshire                         5,800
West Dunbartonshire                         7,600
Dumfries and Galloway                       26,000
Dundee City                       15,100
East Ayrshire                       14,300
East Dunbartonshire                       18,900
East Lothian                       18,500
East Renfrewshire                       17,500
City of Edinburgh                       97,600
Falkirk                       18,300
Fife                       47,900
Glasgow City                       68,000
Highland                       45,900
Inverclyde                         7,900
Midlothian                       12,700
Moray                       15,200
North Ayrshire                       15,200
North Lanarkshire                       34,300
Orkney Islands                         5,600
Perth and Kinross                       29,800
Renfrewshire                       19,500
Shetland Islands                         4,400
South Ayrshire                       16,500
South Lanarkshire                       42,000
Stirling                       17,200
West Lothian                       21,300
Na h-Eileanan Siar                         4,500
TOTAL                             795,300

HMRC: Self Assessment deadline countdown begins

HM Revenue and Customs (HMRC) is reminding Self Assessment customers that today, on Sunday 24 October, they have ONE WEEK LEFT to submit paper tax returns and 100 days to go for online tax returns.

The Self Assessment tax return deadlines for 2020/21 tax year are 31 October 2021 for paper returns and 31 January 2022 if customers complete their tax return online.

More than 10.7 million customers completed a tax return by 31 January 2021, of those 96% submitted it online. Completing it online is the quickest method and with around 100 days to go, customers have plenty of time to get it done.

Even if customers submit their completed tax return now, they do not have to pay any tax owed until 31 January 2022. Anyone who is worried about how to pay their bill can access support on GOV.UK. Various payment options include:

·       Paying through a customers’ tax code (PAYE customers only)

·       Payment on Account

·       Setting up an online monthly payment plan (self-serve Time to Pay)

·       Pay by debit or corporate credit card

·       Pay at a bank or building society

Visit GOV.UK for a full list of payment options and the eligibility criteria. Customers should contact HMRC if they have concerns about paying their bill.

Myrtle Lloyd, HMRC’s Director General for Customer Services, said: “There are 100 days left to complete your tax return, but you don’t have to wait for the 31 January deadline. Why not do it now and get it out of the way? Visit GOV.UK and search ‘self assessment’ to find out more.” 

The 2020/21 tax return covers earnings and payments during the pandemic. Customers will need to declare if they received any grants or payments from the COVID-19 support schemes up to 5 April 2021 on their Self Assessment, as these are taxable, including:

·       Self-Employment Income Support Scheme (SEISS)

·       Coronavirus Job Retention Scheme (CJRS)

·       Other COVID-19 grants and support payments such as self-isolation payments, local authority grants and those for the Eat Out to Help Out scheme

The £500 one-off payment for working households receiving tax credits should not be reported in Self Assessment.

HMRC urges everyone to be alert if they are contacted out of the blue by someone asking for money or personal information. HMRC sees high numbers of fraudsters emailing, calling or texting people claiming to be from the department.

If in doubt, HMRC advises not to reply directly to anything suspicious, but to contact them straight away and to search GOV.UK for ‘HMRC scams’.

HMRC: Time to get ready for Self Assessment

HM Revenue and Customs (HMRC) is reminding Self Assessment customers to check that they have the correct information in order to complete their tax return.

The deadline for 2020/21 tax returns is 31 October 2021 for those completed on paper forms and 31 January 2022 for online returns.

While the end of January is more than three months away, HMRC has already seen thousands of people filing their returns – more than 63,500 customers filed their tax return on 6 April, the first day of the tax year. Customers can file before the January deadline but still have until 31 January to pay.

Any customer who is new to Self Assessment must register via GOV.UK to receive their Unique Taxpayer Reference (UTR). Self-employed individuals must also register for Class 2 National Insurance. 

HMRC is encouraging customers to register early so that they can access guidance and be aware of what they need to do. This includes record keeping, knowing when the filing and payment deadlines are, and the potential for a first tax payment to include a payment on account.

This year, customers will also have to declare if they received any grants or payments from COVID-19 support schemes up to 5 April 2021 as these are taxable, including:

  • Self-Employment Income Support Scheme (SEISS)
  • Coronavirus Job Retention Scheme (CJRS)
  • Other COVID-19 grants and support payments such as self-isolation payments, local authority grants and those for the Eat Out to Help Out scheme

HMRC recognises that some customers may be worrying about paying their tax bill. Customers can access support to help pay any tax owed, and may be able to set up their own affordable monthly payment plan online by using HMRC’s self-serve Time to Pay facility. Customers should contact HMRC for help if they have concerns about paying their bill.

HMRC’s Myrtle Lloyd, Director General for Customer Services, said: “We want to help people get their tax returns right by making sure they are prepared and have everything they need before they start their Self Assessment.

“If anyone is worried about paying their tax bill, support is available – search ‘time to pay’ on GOV.UK.”

The fastest way to complete a tax return is online via a customer’s Personal Tax Account. They will need their UTR to access their tax return, as well as details of their income or earnings and other financial records.

Detailed information on what documents are needed for Self Assessment are on GOV.UK.

HMRC urges everyone to be alert if they are contacted out of the blue by someone asking for money or personal information. HMRC sees high numbers of fraudsters emailing, calling or texting people claiming to be from the department.

If in doubt, HMRC advises not to reply directly to anything suspicious, but to contact them straight away and to search GOV.UK for ‘HMRC scams’.