Joint call for new public board members

The Scottish Ambulance Service and NHS 24 have launched a nationwide recruitment drive to fill vacant positions on their public boards. Both organisations are hoping to attract interest from a broad cross-section of society, in every part of Scotland, to further enhance the mix of skills and experience on their non-executive boards. Continue reading Joint call for new public board members

“World Class” figures mark Restart a Heart Day

‘World class’ results for Scotland show innovative new approaches are working

There has been a rise in the number of people who are being successfully resuscitated following a cardiac arrest in Scotland, according to new figures. Latest Scottish Ambulance Service statistics show that, on average, 66 per cent of patients suffering a witnessed cardiac arrest by ambulance crews were successfully resuscitated and alive on arrival at hospital over the last six months. Continue reading “World Class” figures mark Restart a Heart Day

‘Win, win’: specialist paramedics to deliver more care in the community

Extra funding for the Scottish Ambulance Service will help them up-skill paramedics, treat more patients in the community and reduce the numbers requiring hospital admission. A total of £6.3 million Scottish Government funding will support delivery of the Towards 2020: Taking Care to the Patient strategy – focusing on increasing the Service’s capacity for care at home or in the community. Continue reading ‘Win, win’: specialist paramedics to deliver more care in the community

Scottish Ambulance Service launches Registration to Resuscitation camapign


The Scottish Ambulance Service is appealing to communities across Edinburgh and the Lothians to register potentially life-saving public access defibrillators on its dedicated website.

Continue reading Scottish Ambulance Service launches Registration to Resuscitation camapign

Health Secretary thanks NHS staff

Health Secretary Shona Robison has thanked some of the behind-the-scenes NHS workers who keep the health service running over the festive period. She visited staff at NHS 24 and the Scottish Ambulance Service contact centre in South Queensferry to thank them for their hard work throughout the year, and particularly over Christmas and New Year. Continue reading Health Secretary thanks NHS staff

Help protect your community from bonfire tragedy

Choosing to attend only organised displays is the best way to keep yourself, your family and your community safe. Continue reading Help protect your community from bonfire tragedy

Extra £2m for ambulance service

ambulancesThe Scottish Government is to invest an additional £2 million in the Scottish Ambulance (SAS) next financial year. The cash has been earmarked to progress service developments that will improve patient care.

The extra funding will be used to help the ambulance service deliver their refreshed strategy, Towards 2020: Taking Care to the Patient, that will support the overall vision for the health service to provide more care to patients at home or in the community and help to avoid unnecessary hospital admissions.

To achieve this, more investment will be targeted at developing the clinical skills of the current ambulance service workforce to operate to the full scope of their practice, as well creating new roles with enhanced skill sets.

Health Secretary Shona Robison said: “The Scottish Ambulance Service play a vital role in the delivery of NHS care for patients, often being the first to attend to a patient who is unwell. They have a key part to play in this Government’s vision for a health service that works around the needs of a patient and delivers the right care, in the right place, at the right time.

“That is why we are supporting the vision set out in this strategy with this additional funding which will help accelerate the pace of change and mean patients will start to benefit sooner. I know how committed and dedicated ambulance staff are to delivering high quality patient care day in and day out, and it is important we ensure they are equipped with the appropriate skills, training and clinical support to be able to deliver more care in the community.

“Our vision for a health service that meets the changing needs of our population, also needs our local services to evolve. With this vision, and investment, the ambulance service will be better prepared to meet the needs and the challenges of the future, working with local services.”

Over the course of the five-year strategy, the SAS aims to decrease A&E attendances by around 12 per cent by taking high quality care to people in the community and bringing those who need it directly to specialist care, rather than having to be admitted through emergency departments.

It also outlines plans to take forward investment in new technology to enhance diagnostic capacity and clinical decision support to frontline staff, as well as making further improvements to pre-hospital cardiac care by leading a national programme of improvement for out of hospital cardiac arrest.

ambPauline Howie, Chief Executive, Scottish Ambulance Service said: “Our strategy recognises the principle that care should be appropriate to need, so we will continue to respond rapidly to serious emergencies while developing care pathways that are integrated with other health and social services in local communities to enable patients to be treated safely at home or in their community when appropriate.

“Last year over 77,000 patients avoided attendance at A&E after being treating safely at home by our teams and we continued to improve cardiac arrest survival rates.

“Our strategy is supported by a programme to develop our staff to meet the changing needs of patients within the new landscape of integrated health and social care in Scotland.”

Towards 2020: Taking Care to the Patient, A Strategic Framework for 2015-2020, is available at:

http://www.scottishambulance.com/UserFiles/file/TheService/Publications/Strategic%20Plan_Online%

Hogmanay was busiest night of year for ambulance service

Edinburgh emergency calls slightly down on last year

ambulance (2)

Hogmanay was the busiest night of the year for the Scottish Ambulance Service, which dealt with 2,394 calls to its 999 centres across Scotland. Call volumes were 2% lower than last year’s total of 2,443 but the service experienced intense periods of high demand, managing over 250 calls per hour between midnight and 7am.

Additional call handlers, dispatchers and ambulance crews were on duty to deal with the surge in demand across the country, and Cardonald – which covers the West and South West of the country – was the busiest of the three Ambulance Control Centres (ACC). Inverness experienced a 16% increase in call volumes in the north of Scotland.

Between midnight and 7am demand was particularly high across Scotland and during that time ambulance control rooms dealt with 1,829 emergency calls, which was 76% of total demand.

Pauline Howie, Chief Executive, Scottish Ambulance Service said: “As always, Hogmanay was our busiest night of the year and our teams dealt with a high volume of calls across the country. While there were slightly fewer calls overall than last year, the activity at times was intense, with 76% of the workload occurring between midnight and 7am.

“All of the teams in our control rooms and out on the streets demonstrated their professionalism and commitment, doing a fantastic job of delivering care to those in need.”

Totals for each of the three Ambulance Control Centres between 7pm on 31 December and 7am on 1 January were:

(Previous year totals in brackets)

Edinburgh – 971 calls (1019)
Cardonald – 983 calls (1045)
Inverness – 440 calls (379)