Family assisted from car moments before it burst into flames on M8 
A Scottish Ambulance Service control centre worker has been praised for assisting a family from their car moments before it burst into flames on the M8. Continue reading Narrow escape in M8 car blaze drama
A mum and dad who safely delivered their baby at home thanks to detailed instructions they received over the phone, have been reunited with the Scottish Ambulance Service call handler who helped them. Continue reading Grateful parents meet their hotline hero
Ambulance care assistant competes in World Hang Gliding Championships 
An ambulance care assistant for the Scottish Ambulance Service has competed for Great Britain in the 2018 World Hang Gliding Championships. Continue reading Ambulance man Mike loves hanging around!
A couple have named their newborn child after the Scottish Ambulance Service emergency responder who helped with the baby’s delivery.
Phill and Michelle Douglas have given their daughter Ashley the middle name Rachel, as thanks to technician Rachel Mackie, who was dispatched from Arrochar station.
The Garelochhead mum and dad were at home when Michelle started having contractions. Phill, a firefighter, made an emergency call and an ambulance was quickly dispatched. Worrying he might have to deliver the baby himself, the call taker kept him on the phone, ready to give him expert instructions in the event the baby appeared.
Rachel and paramedic Darren McCormick arrived at the couple’s home soon afterwards. The couple’s other children, Kyle, six, and Ayden, three, were looked after by a family member.
“They started taking us to the Royal Alexandra Hospital, in Paisley. They thought we would get there comfortably,” said Phill.
However, the ambulance only got as far as Helensburgh before it was obvious the baby was going to make an early appearance.
He added: “Rachel was in the back of the ambulance looking after Michelle. She asked Darren to pull over because the baby’s head was out. Darren pulled over – incredibly, right across the road from Victoria Hall, where we’d got married.
“They were both amazing and just made the birth perfect. Not only do they save lives, they help bring them into the world.
“This is something we will never forget. Everyone was amazing, I cannot fault them at all.”
On deciding to give their baby the name Rachel, Phill explained: “We did not know what her first name or middle name would be. It just fitted.”
Rachel, who has been with SAS for 11 years, described the family’s gesture as an “honour”. She also added it was her first time delivering a child.
“We were notified of a red call; a woman was pregnant but we did not know the birth was imminent,” said Rachel.
“They got in the back of the ambulance and we thought we’d make it to Paisley, but after about 10 minutes, we saw that the baby was coming.
“It was a brilliant first experience for me – I could not get a better experience. I’ve been a technician for 11 years, and never managed a delivery yet – it was Darren’s ninth.”
On the couple naming the child after her, she said: “It was an honour and a privilege. A fantastic experience. I will always remember this – it made quite an impact!”
A mum who gave birth in a layby has been reunited with the Scottish Ambulance Service paramedics who helped her deliver her second child on the same day her brother tragically died in a sailing accident in 2009. Continue reading Layby birth mum reunited with paramedic crew
A Paramedic who has been with the Scottish Ambulance Service for 35 years has been awarded the Queen’s Ambulance Service Medal. Continue reading No kidding: Queen’s Ambulance Service Medal for Paramedic Pat!
Patients seeking treatment for acute illness are being given access to additional medical resources under a new initiative which places advanced paramedics in Scottish GP surgeries.
The project, which is set to be expanded after successful trials in a number of GP practices, was introduced to improve access to care and treatment, cut waiting times, increase the amount of care provided at home, and utilise and enhance paramedics’ skills in the Primary Healthcare team.
Lauren O’Connor is one of 30 paramedics with additional training and qualifications taking part in the project – for the last nine months she and three colleagues have been working out of Regent Practice, in Greenock, and Gourock Medical Practice, using her training and 16 years of experience to help patients around Inverclyde.
“Most of my work involves visiting patients – many of whom are housebound in their own homes – and helping to treat acute illness such as chest infections, COPD or Urinary Tract Infections. Patients are often seen sooner by a paramedic and it means GPs have more time to dedicate to patients needing more complex care,” she said.
“As paramedics we can carry out an initial assessment and refer patients to a doctor or to hospital if the patient needs more complex treatment.
“Another benefit has been that, supported by GPs in the Practice, I have picked up lots of additional experience in treating patients; I’ve dealt with a whole range of situations which has really improved my skills and which definitely benefits patients both in my Primary Care role and also when I work on ambulance duties.”
Dr Jim Ward, Medical Director of the Scottish Ambulance Service, said the initiative was proving a success and has the potential to be rolled out further to meet increasing demands for urgent care – when patients become unexpectedly unwell – and to ensure more treatment is delivered within local communities.
“GP practices across the whole of Scotland are facing huge pressures; one of these is responding to patients who become unexpectedly unwell and who need to be assessed in addition to all the patients who already have appointments.
“Paramedics are specialised in assessing all types of emergency and urgent presentations and transferring this skillset into Primary Care has seen a real benefit in supporting GPs and others in the Primary Healthcare team. This project helps patients to access the help they need sooner, and often in the familiar setting of their own homes,” he added.
“Our paramedics are highly skilled and this initiative enables the wider health and care system to utilise their knowledge and experience to better benefit the communities they serve. Importantly it frees up a lot of time for GPs, meaning they can direct their focus where it’s most needed – on more complex cases.
“In addition, enhancing paramedics’ skills will enable them to work more autonomously and offer a wider range of treatments. Not only will this improve the care patients receive but it will potentially reduce the number of avoidable attendances at hospital Emergency Departments.”
An increase in flu cases and patients with complex care needs have contributed to significant pressure on Scotland’s A&E departments over the Christmas period, as clinicians focus on delivering the best treatment for patients. Continue reading Festive A & E figures show a service under unbearable strain
Mark Treherne, Team Leader for the Scottish Ambulance Service, East of Scotland Special Operations Team, has been awarded the Queen’s Ambulance Service Medal. Continue reading Making his Mark: Queen’s Ambulance Medal for local team leader
Calls on Hogmanay were up almost 40% on last year’s levels, the Scottish Ambulance service has reported. The Service experienced a big increase in demand over Hogmanay, with Control Centres receiving 2,565 calls between 7pm on 31st December and 7am on 1st January – an increase of 38.4% compared to the same time last year. Continue reading Ambulance service reports big increase in Hogmanay calls
