City council prevents more than 300 households falling into homelessness

In just over a year, more than 300 households living in the private rented sector have been prevented from becoming homeless thanks to city council’s Crisis-run Private Rented Service Team (PRS).

Established in November 2019 in response to a growing number of homeless presentations from the private rented sector, the Private Rented Service (PRS) Team has assisted 324 households since March 2020. This has been done by helping them to keep their existing tenancy or to move to either a new private or mid-market rent secure tenancy.

Edinburgh Help to Rent, which is a service the Council contracts Crisis to deliver, does this by providing rent deposit guarantee bonds. It has provided 50 households with a bond to access properties in the private rented sector since February 2020.

This comes as part of a wider update on the City of Edinburgh Council’s Rapid Rehousing Transition Plan (RRTP), a comprehensive strategy to tackle and eradicate homelessness across the city over the next five years, that was presented at the Housing, Homelessness and Fair Work committee this month.

The Council has made significant investment, complemented by Scottish Government funding, to deliver the Plan, which is focused on providing:

  • suitable temporary accommodation for the needs of households;
  • supporting people into settled accommodation as quickly as possible;
  • reducing the number of people sleeping rough on our streets; and overall preventing homelessness in the first place.

The RRPT sets out all the different approaches that are key to tackling a wide range of issues faced by people across the Capital.

Alongside the PRS Team, a team has been set up to provide a ‘multi-disciplinary response’ pilot for Council tenants who are struggling to maintain their tenancy or who are falling into rent arrears.

This multi-agency approach across the Council aims to reach out to our tenants who may not engage with their locality Housing Officer, to offer joined-up support and enhanced engagement to help keep the tenant in their home and so avoiding homelessness. 

Learning from a similar successful innovative programme by Newcastle City Council, this brings together representatives from key Council services including housing, homelessness, advice services, family & household support, adult protection and children and families social work services into one cross-Council response group.

Established as recently as February 2021, since March this year the team has positively engaged 16 (84%) of 19 tenants referred to the team. A further 14 have since been referred and attempts are being made to contact them and offer support.

The Homelessness Transformational Prevention Programme complements the RRTP. Through this programme the Council has recruited 28 additional officers to trial new ways of working that will prevent homelessness in the first place.

When a permanent home can’t be found immediately, the team will continue helping people to access settled housing more quickly, thereby reducing the number of households in temporary accommodation. Through joint funding by the Council and Scottish Government, the RRTP has made this investment possible.

Councillor Kate Campbell, Convener of Housing, Homelessness and Fair Work committee said: “With the severe pressure on housing in Edinburgh, we need to take every possible step we can to tackle homelessness in our city.

“That includes stepping up work on prevention, improving temporary accommodation, making sure that there is support in place for anyone experiencing homelessness, ending rough sleeping and finding as many ways as possible to help people resolve homelessness. The Rapid Rehousing Transition Plan sets out all the different initiatives we’ve put in place to do that.

“This has to start with preventing homelessness wherever possible, so I’m glad that both the PRS Team and the multi-disciplinary response team are working so well. Preventing 300 households from becoming homeless in a year is phenomenal and it shows the real value of the RRTP supporting innovation and new ways of working. This funding from the Scottish Government allows us to try out new services, and where they are successful we can continue, and look to expand them.

“This is more important than ever as we start to see the economic repercussions from the pandemic and expect an increase in homeless presentations.

“The RRTP is a comprehensive plan that sets out all of these new services and innovative ways that we are supporting people to create better outcomes for individuals, and work towards ending homelessness in our city.”

Councillor Mandy Watt, Vice Convener of Housing, Homelessness and Fair Work committee said: “Being homeless can be a horrible experience for people and finding better ways to prevent it is an incredibly important part of the Rapid Rehousing Transition Plan.

“Working with registered social landlords and partner organisations like Crisis has already made a big difference to the numbers of people ending up homeless.

“As we come out of the Covid-19 emergency measures, the need for this service is likely to increase significantly and we’ll be relying on our dedicated prevention team to play an even bigger role in our efforts to end homelessness in Edinburgh.”

Independent local support is available if you are experiencing housing/debt problems. Contact Granton Information Centre by email at info@gic.org.uk or telephone 0131 551 2459 or 0131 552 0458.

Council revises five-year plan for homelessness support

Edinburgh City Centre View

The City of Edinburgh Council plans to revise its Rapid Rehousing Transition Plan to further strengthen support for people facing homelessness.

Members of the Housing, Homelessness and Fair Work Committee considered updates to the strategy at a special meeting on Friday before submittting it to the Scottish Government for consideration.

This is the second version of the Council’s plan which acts as a local route map for preventing homelessness, reducing rough sleeping, transforming temporary accommodation and supporting families into settled homes as quickly as possible.

Additions to the plan include exploring ways of intervening earlier and actively engaging with people before they are at risk of homelessness.

These ideas include:

  • Developing a proposal for a Youth Housing Hub – a centrally located service where young people can access support, homeless assessments, advice and accommodation
  • A pilot for a new homelessness prevention scheme – involving a team working across Council services to identify trigger points that may put someone at risk of homelessness in the future
  • A prevention fund – which can be accessed quickly by frontline workers to draw down small amounts of money, empowering them to provide immediate support where they deem appropriate to prevent someone reaching crisis-point
  • Appointing a new partnership working officer – to identify opportunities for partners and frontline staff to recognise early on when there is a risk of homelessness
  • A pilot project to base specialist psychologists within homelessness hostels – embedding expert medical advice in the accommodation people are staying in to support with mental wellbeing and treatment.

Edinburgh is working to end rough sleeping and managed to move all families and pregnant women out of B&Bs during the early stages of the Covid-19 crisis. This involved the use of innovative accommodation options, including securing 590 additional bed spaces by turning to private sector leasing, hotels and short-term lets.

The updated Rapid Rehousing Transition Plan (RRTP) also proposes to build on the success of this joint Covid-19 response between the Council and third sector partners to create more and better accommodation options in the future.

Highlighted as important to progress include:

  • Increasing the amount of Rapid Access Accommodation available in Edinburgh – a service which is accessed directly from the street, does not have a curfew or a time limit for stays and which provides on-site support
  • Moving the city’s third sector run emergency care shelter into an alternative premises longer term, where social distancing can be practised more easily
  • Spot purchasing private properties and continuing to work with short-term let landlords to rent homes to the Council
  • Boosting the Council’s supply of temporary furnished flats
  • Supporting more people into home shares as part of a longer-term goal of ending the use of B&Bs.

Edinburgh has one of the lowest proportions of social housing in Scotland with only 15% of homes in social rent compared to a Scottish average of 23%, and the RRTP will also require an acceleration in the delivery of new homes.

The Council has one of the most ambitious house-building programmes in the UK to help meet this challenge and a record number of new homes are being built.

Councillor Kate Campbell, Housing, Homelessness and Fair Work Convener, said: “The RRTP is our annual plan for homelessness and our annual assessment of where we are. It’s an incredibly important document because it shows us, in very stark terms, the scale of the challenge that we face.

“But it is also an opportunity to focus on innovation and there are some incredibly exciting projects within it that show our steadfast intent to tackle homelessness at its root.

“We’ve got plans for more early intervention with a specialist, multi-skilled team which will intensively work with households at risk to prevent homelessness. Alongside this we are proposing investment in a youth homelessness hub and psychologists in hostels to give highly specialist support.

“We’re also asking for funding for ‘Seek, Keep and Treat’ so that we can recruit community recovery workers, with lived experience of homelessness and recovery, to support people with complex needs to move out of homelessness. And we’ve got plans to increase the number of temporary furnished flats and improve temporary accommodation.

“This is all in addition to extending and expanding some of the excellent practices we have developed in previous years.

“We know the challenges we face – only 15% social housing compared to a Scottish average of 24% alongside the most expensive private rents in Scotland. We have the largest Council house-building programme in the country which will address some of the housing need in Edinburgh. But we know we need to keep working to support people out of homelessness, and to prevent it in the first place.

“This plan will guide the decisions we make now and over the next five years as we support people through what is one of the most difficult and traumatic experiences. So we must set our sights high and never stop working to come up with new ideas and approaches to tackle one of the biggest challenges we face as a city.”

Councillor Mandy Watt, Housing, Homelessness and Fair Work Vice Convener, added: “The picture is improving but there is always more work to be done. For instance, we’ve committed to build 10,000 affordable homes by 2022 and we’ve introduced new ways of doing things like home shares, which allow like-minded individuals to live together until they find a home of their own.

“We’re also seeing fewer repeat presentations of homelessness, meaning our existing prevention services seem to be working but we are always looking for ways to improve them.

“That said, anybody who does become homeless should be found a suitable place to stay until they can move into a settled home. We know this will be financially challenging, so the Rapid Rehousing Transition Plan needs to be ambitious and outline options for new investment.

“The plan explores some innovative ideas, like a special hub to support and protect young people from becoming homeless; and a pilot project to quickly and effectively help anyone in crisis by basing psychologists in hostels. Projects like these will strengthen our existing work and join up our services.