Lord Provost Celebrates Gracemount’s National Award-Winning Success

Edinburgh’s Gracemount Leisure Centre, recently named Scotland’s Centre of the Year at the prestigious ukactive awards, welcomed the Rt Hon Lord Provost and Lord Lieutenant of the City of Edinburgh, Robert Aldridge last week to recognise their outstanding achievement in community fitness and wellbeing.

The Edinburgh Leisure centre which has seen a remarkable 14% increase in visits between 2022 and 2023, received the distinguished visitor for a comprehensive tour led by Managers Craig Cassidy and Jen Murray. The visit highlighted the facility’s exceptional contribution to community health and inclusion.

“We’re so much more than just a gym or a swimming pool – it’s a friendly and bustling community hub at the heart of the local area,” said Craig Cassidy, Manager at Gracemount Leisure Centre.

“With staff who go out of their way to make customers feel at home, it’s somewhere people feel inspired and empowered to live happy, healthy and active lives.”

The centre’s recent success is attributed to several key initiatives:

  • A major gym refurbishment featuring new Life Fitness equipment, leading to a dramatic increase in class participation from 226 to 706 customers monthly
  • Development of an extensive Additional Support Needs (ASN) programme, including multi-sports activities, and specialised family swimming sessions which supports over 100 families, giving parents and children the opportunity to get active together in a supportive environment.
  • Implementation of their Active Communities programme, providing access to hundreds of people affected by health conditions, disabilities, inequality, and poverty. Working alongside community partners, such as health professionals and social workers, projects such as Steady Steps for people at risk of a fall; Open All Hours, which gives local young people free access to fun diversionary activities on a Friday night; and Looked After & Active for care experienced children and young people make an active life more accessible for local people who face barriers to participation.
  • Investment in staff development and wellbeing, resulting in exceptional customer service scores of 9.5/10

The ukactive awards, open to all UK fitness facilities from independent studios to national chains and leisure trusts, recognised Gracemount’s outstanding commitment to meeting community needs through a rigorous assessment process including written submissions, customer surveys, mystery shopping, and digital reviews.

Gracemount’s success is further evidenced by its above-industry-average member retention rate of 14.4 months, demonstrating its vital role in promoting sustained community health and wellness.

Make A Splash! Edinburgh Leisure offers Family Swim

As leisure venues start to adapt to the new norm, Edinburgh Leisure has introduced new Family Swim sessions at their five pools that are open, in a bid to offer activities for all ages and stages.

The Family Swim sessions will be available to book at Ainslie Park Leisure Centre, Drumbrae Leisure Centre, The Royal Commonwealth Pool, Gracemount Leisure Centre and Leith Victoria Swim Centre.

To enable customers to safely enjoy the benefits of family swimming, the pool will be sectioned off into ‘pods’, with each family having their own private area. Each pod will cost from £9.60 – £12, depending on type of membership held.

Members can book eight days in advance or seven days for non-members, with sessions starting from Saturday, 17 October 2020.  Booking is now live to members and non-members can book from 9pm tonight (Friday, 9th October).

Customers will be able to book a 40-minute session with a maximum of five people, from the same household bubble. However, customers will need to stick to the existing adult: child ratios*.

This will allow flexibility for how customers use the space – e.g. children from 9-12 years who do not need to socially distance, can book to attend with their friends if they wish. During any one sessions, there will be between three to eight pods to book.

Angela McCowan, Swim Development Officer at Edinburgh Leisure said:  “We are delighted to be welcoming families back to our pools. We know how popular previous family swim sessions have been so opening up our pools to families in time for the October holidays, will mean that more people, of all ages and stages, can continue to get active with Edinburgh Leisure.

”Things may be a little different than before but we have everything in place to keep families safe and most importantly, enjoy making a splash with us.”

Following guidance from Scottish Swimming and from Edinburgh Leisure’s Health and Compliance Manager, Edinburgh Leisure has introduced the following guidelines to keep everyone safe:

  • All Family Swim Sessions must be pre-booked online or via the Edinburgh Leisure app.  To book a session, an Edinburgh Leisure account is required. (This will be in place if a person is an Edinburgh Leisure customer of hold a discount or loyalty card).  For customers who do not have an account, one can easily be created by visiting the Edinburgh Leisure website.
  • Customers are encouraged to arrive ‘beach-ready’, wearing their swimwear underneath their clothes to minimise time spent in changing areas. Lockers will be available for customer use but customers should bring their own token.  (These are also available to buy at reception with cashless payment.)
  • Customers will be asked to follow the COVID-19 guidance, and maintain physical distancing, sanitising hands before and after each session, and following any signage guidance around the venue. Masks are mandatory when moving around public places, unless exempt due to age or health conditions.
  • Customers are asked to arrive only 5 minutes before their swim time.  Any earlier, they will be asked to wait outside the venue, physically distanced in their groups.
  • No toys or equipment will be provided or loaned by Edinburgh Leisure.  However, customers will be allowed to bring their own toys with them to the session, including floats, sinkers, armbands – but they must be washed before entering the pool. Large inflatables are not allowed. There will also be items available to purchase, using cashless payment only.
  • Once a family session has finished, customers will be asked to exit the pool safely and ensure they maintain distancing from other family groups.  Although showers will be available to rinse off after the session, the use of soaps, shampoos and conditioners is discouraged.  This is to maintain physical distancing.  Hairdryers and costumer drying will not be available.
  • Customers or any family group/household displaying symptoms of COVID-19 are asked not to book or to cancel any pre-booked sessions.

For more information:   https://www.edinburghleisure.co.uk/activities/swim/types-of-swimming