Tag: e-scooters

Only purchase safe and legal e-bikes, urges new safety campaign

A new safety campaign to raise awareness about the dangers of buying faulty and unsafe e-bikes, e-scooters and components such as batteries has been launched

  • New campaign urges public to buy safe e-bikes and e-scooters and avoid rogue online sellers
  • E-bike and e-scooter causing fires every two days according to London Fire Brigade
  • New Product Regulation Bill beginning work to tackle dangerous goods sold online

A new safety campaign to raise awareness about the dangers of buying faulty and unsafe e-bikes, e-scooters and components such as batteries has been launched today (Thursday 24 October).

The Department for Business & Trade’s new “Buy Safe, Be Safe” campaign has been designed to urge the public to buy safe e-bikes and e-scooters and avoid rogue online sellers.

E-bikes can be a cheap, healthy and modern method of travel throughout our towns and cities. However, unsafe e-bikes have resulted in hundreds of deadly fires and injured dozens of people across the UK. In 2023, the London Fire Brigade a fire every two days as a result of e-bike and e-scooter-related fires.

Many of these fires are caused by parts incompatible with e-bikes and scooters, as well as the purchase of defective or poorly manufactured parts sold by rogue online sellers.

The campaign focuses on three key areas encouraging consumers to only buy safe products from reputable sellers, only replace items with products recommended by the manufacturer and finally to seek professional help when converting or repairing e-bikes and e-scooters.

The Department is partnering with retailers, manufacturers as well as online marketplaces, trade associations, consumer groups and businesses to promote the campaign. Find out more about the campaign here.

Product Safety Minister Justin Madders said: E-bikes can be a great way to travel around the city, but we’ve all seen the tragic stories of unsafe e-bikes and e-scooters causing dangerous fires and taking lives.

“That’s why we’re urging everyone to check what you’re buying, check where you’re buying it from and ensure it’s safe to use.”

Local Transport Minister Simon Lightwood said: “E-bikes have transformed our urban areas by giving people an accessible and healthy way to travel, but this is being ruined by a handful of untrustworthy online retailers.

“These rogue sellers not only risk bringing defective and dangerous batteries into people’s homes, but undermine confidence in active travel as a whole.

“That’s why I’m delighted that we are launching this campaign to make sure that people have peace of mind buying e-bikes and e-scooters from reliable sources.”

Under current laws, e-scooters are banned on public land from use except in Government rental trial areas, while e-bikes are legal to use across the country but must not exceed an output of 250 watts or travel faster than 15.5 mph.

The public can expect to see an ongoing social media campaign including how-to video guides, as well as information materials being made available for retailers to use in stores and online to support consumers.  

The campaign comes off the back of wider efforts to tackle dangerous goods being sold in online marketplaces. In September, the Government unveiled the new Product Regulation and Metrology Bill aimed at allowing the UK to take charge of its product regulations, boosting consumer safety and helping to further grow the economy.

The Bill will also address the sharp rise in safety concerns around e-bikes and lithium-ion batteries and how they are sold via online marketplaces. The Bill will enable Government to better protect consumers who have for too long been at the mercy of unscrupulous suppliers, holding sellers and the online marketplaces to account if they fail to meet their responsibilities.

And it will ensure products sold online or placed on the UK market are safe, while enabling market enforcement officials to clamp down on the sale of the product or the sellers where they are not.

London Fire Brigade’s Assistant Commissioner for Prevention and Protection, Craig Carter, said: “E-bikes and e-scooters are a green and sustainable way to travel around our city. However, e-bikes and e-scooters can pose a significant fire risk and particularly the batteries used to power them have become one of London’s fastest-growing fire risks. They have destroyed homes and families have sadly lost loved ones in these fires.

“From our investigations, we know many of the fires we’ve attended have involved second-hand vehicles or the bike has been modified using parts bought online.

“At this time, there is not the same level of regulation of products for e-bikes and e-scooters sold via online marketplaces or auction sites when compared to high street shops, so we cannot be confident that products meet the correct safety standard.

“We understand that people are trying to save money, but if you spot a deal that looks too be good to be true, it probably is.”

Halfords Head of Quality, Chris Hall, said: “E-bikes offer numerous benefits for a healthier, greener commute. When e-bikes are purchased from reputable retailers, they’re properly certified and safe to use.

“Our priority is to ensure that everyone can enjoy the benefits of e-bikes without compromising on safety. The fire safety issues we’ve seen are linked to poorly manufactured, uncertified products typically bought online, as well as the use of incompatible components.”

Lesley Rudd, chief executive of consumer safety charity, Electrical Safety First said: “E-bikes, e-scooters and their batteries are generally safe when purchased from reputable manufacturers and used correctly.

“However, poor-quality products – often sold via online marketplaces – improper charging, or misuse can cause ferocious fires and pose a serious risk to the buyer. Safety starts with where you shop. Sticking to reputable sellers will provide confidence that your e-bike is safe and manufactured to a high standard.

“It’s equally as important to ensure you use a charger that is designed to be compatible with your battery to avoid the risk of overcharging which may destabilise the battery and lead to a fire.

“We also urge consumers considering converting their push bike into e-bike to source a high-quality kit and that it is installed by a competent professional.”  

Inga Becker-Hansen, Product Safety Advisor at the BRC, said: “The popularity of e-bikes and e-scooters has greatly increased the number on our streets and in our homes. These products provide a convenient method of transport for many of us.

“However, consumers should ensure they purchase from reputable and responsible retailers, who will ensure that appropriate batteries are used and all necessary safety standards are met.

“We urge the public to follow government guidance and take appropriate storage and maintenance measures to ensure the safety and longevity of their purchases.”

Find full details about the ‘Buy Safe, Be Safe’ campaign here

For our information on buying safely, how to store your product safely and best practice for charging, you can also find more information from the London Fire Brigade’s #ChargeSafe campaign.

E-Bikes: Nine charged in Leith road safety crackdown

Nine people have been charged in connection with road traffic offences in Leith during a day of action to target illegal e-bikes and e-scooters.

Officers visited the Leith Walk area on Friday, 10 May, 2024 following concerns from local residents.

Six riders were charged in connection with road traffic offences relating to the illegal use of the electric bikes and scooters resulting in their vehicles being seized.

Three drivers were charged in connection with using mobile phones while driving.

Constable Allan MacDonald, Leith Community Policing Team, said: “The safety of all road users is a priority for us and we’ll continue to tackle illegal, dangerous acts which put others at risk.

“Unregistered electric scooters and non-compliant electric bikes should not be used on public paths or roads. They can only be used on private land with the owner’s permission. They are classified as Personal Light Electric Vehicles (PLEVs) and are subject to the same legal requirements as any other motor vehicle, meaning that they must be insured and drivers must have a valid driving licence.

“Anyone purchasing an e-scooter or e-bike should be aware of the law and the implications of using one in a public place.”

Calling time on cyclists who ride dangerously

The former transport secretary, Grant Shapps, recently proposed a Whitehall review of how cyclists who break the law should be tracked and prosecuted.

Initial ideas put forward to facilitate this include insurance cover for riders and registration plates for bikes, and it appears from the latest research by Venson Automotive Solutions that the UK public are in favour.

62% of those surveyed by Venson agreed that riders of bicycles, e-bikes and e-scooters should have insurance cover and nearly half (49%) believe these modes of transport should carry registration plates.

Cyclists who jump red lights – which is an illegal act for all road users – are creating dangerous situations on the road for themselves and other road users, but unlike motorists, the odds of escaping prosecution are high. However, if caught jumping lights, cyclists will be issued with a standard Fixed Penalty Notice of £30 opposed to a potential maximum fine of £1000 for motorists and points on their licence.

Currently, under the Highway Code and Road Traffic Act speeding limits only apply to motor vehicles and their drivers, exempting cyclists and scooter riders of this vital safeguard.

The survey found that 94% of respondents support the introduction of penalty points and fines for riders of bicycles, e-bikes and e-scooters breaking speed limits and greater penalties for those red light jumping.

One in four also believe that before riders of a bicycle, e-bike and e-scooter take to the road, they should obtain a rider’s licence which includes taking a theory and road test. 

Alison Bell, Operations Director at Venson Automotive Solutions says, “A lot of private motorists and businesses operating fleets are looking for greener transport options for themselves and their employees, including bicycles and e-bikes which can be offered under a salary sacrifice scheme by employers.

“With Government setting a target for half of all short trips to be walked or cycled by 2030 in England, this type of ‘micro-transport’ could provide a viable transport alternative and support that ambition.

“However, the reality is just 9.1% of people cycled at least once a week for any purpose between November 2020 and November 2021. The latest figures from the Department for Transport also showed that this is down 11.6% compared to the same period the year before.

“Clearly, to meet the Government’s transport green goals, more needs to be done to encourage people and businesses to change their transport habits, especially for shorter trips. 

“Nevertheless, changes to legislation that impose stricter rules for cyclists and scooter riders could significantly deter people from making a switch. Striking a balance will be crucial to successfully growing this micro-transport, whilst protecting all road-users fairly.”

RoSPA study finds e-scooters five times safer than bicycles

  • New report by leading accident prevention charity, RoSPA, and safety-focused e-scooter operator Neuron Mobility, evaluates UK e-scooter incident rates in comparison to other forms of transport including bicycles and motorcycles
  • Data showed that e-scooter collision rates were significantly lower with only 0.66 per million miles travelled, in comparison bicycles were five times more likely to be involved in a collision and motorcycle collisions were nine times higher
  • The majority (94 percent) of e-scooter incidents reported took place in local authorities where there were no e-scooter rental schemes running.
  • Although private e-scooters are outlawed, over 50 towns and cities have been granted permission to run trials for shared e-scooters approved by the DfT, which are subject to a range of safety requirements including geofencing control and insurance

A new study into the safety of e-scooters, published by The Royal Society for the Prevention of Accidents (RoSPA), has found that e-scooters are significantly less risky than many other forms of transport on Britain’s roads.

The report recorded an incident rate of 0.66 collisions for every million miles travelled on an e-scooter – five times lower than bicycles with 3.33 collisions per million miles travelled and nine times lower than the figure of 5.88 for motorcycles.

The study was carried out by the UK’s leading accident prevention charity RoSPA, with technical assistance from safety-focused e-scooter operator Neuron Mobility. It assessed the scale and nature of injury risk associated with e-scooters in comparison to other modes of transport. It covers data gathered by the Department for Transport (DfT) and provided by Neuron for the 2020 period.

With the numbers of e-scooters in the UK increasing sharply since 2020, both as part of the Government’s ongoing trials and often illegal use of private e-scooters, there is a pressing requirement for further research into how the safety of these devices shapes up against other vehicles.

In fact, of the incidents that did occur on e-scooters, figures showed that the overwhelming majority of them (94 per cent) took place in local authority areas that were not operating an e-scooter trial as opposed to areas with shared e-scooters available, further highlighting that so far, the UK’s shared e-scooter trials have proven to be remarkably safe.

Shared e-scooter schemes tend to feature a range of safety innovations and stricter rules and regulations when compared to privately owned e-scooters which are currently illegal for use on public land. For example, Neuron’s rental e-scooters, which have been approved by the DfT, are fitted with GPS and geofencing which controls where they can be ridden and parked and their speed in different areas.

With this technology, Neuron is able to set riding area boundaries, slow-zones, no-parking zones, and no-ride zones. Every trip is logged and all e-scooters have insurance, integrated safety helmets, identification plates, topple detection, and with daily safety checks and regular servicing, they are widely regarded as a safer option than private e-scooters.

Almost all incidents analysed as part of the study were confirmed to have taken place on the roads (94 per cent), mostly on unsegregated single carriageways. The vast majority involved a collision between an e-scooter and a larger powered vehicle like a car, truck or lorry, highlighting the need for improved infrastructure and protection for riders.

The data also shone light onto the types of riders involved and the time of day incidents were most likely to take place, with the majority of collisions happening during daylight hours, between 2pm and 7pm, with peaks at 3pm and 6pm. Men (77 per cent) were far more likely to be involved than women.

Based on these findings, the report makes a set of recommendations to improve the safety of e-scooters further, including:

  • Given the rate of crashes that take place on single carriageways, further investment in road design improvements, including segregated bike and e-scooter lanes, would be beneficial.
  • Safety standards should be applied to improve the visibility of e-scooters on the road, including those that relate to indication, lighting and braking.
  • Providing mandatory training on the Highway Code and the practical operation of e-scooters would be beneficial for all users.
  • Awareness and training on e-scooter behaviour for other road users, in particular car drivers, would be beneficial.
  • e-scooter users should be encouraged to wear helmets when riding

Nathan Davies, Executive Head of Policy and Portfolio at RoSPA said: “e-scooters are clearly set to be a long-term feature of our transport mix and it’s of pressing importance that we understand their impact on road safety and how they can be made safe for everyone to use.

“This report shows that e-scooters compare favourably to other kinds of vehicles and do not represent any greater safety risk to other road users and pedestrians. However, there is still a lot of work that needs to be done to ensure they are integrated on our highways and make sure both e-scooter riders and cyclists are offered greater protections from motor vehicles, which were the source of the vast majority of incidents.

“RentaleE-scooter operators, like Neuron, taking part in the Department for Transport’s trial schemes have demonstrated a strong commitment to safety and rider education. However, we need to see these initiatives filter across to private sale models, where the majority of incidents occur, to ensure any wider rollout is done with safety as a priority.”

George Symes, UK Regional Manager at Neuron Mobility said: “As a relatively new mode of transport there is often a misperception that e-scooters present a greater risk than some other forms of transport, but the data shows this simply isn’t true.

“We welcome RoSPA’s report which shows that e-scooters – particularly rental e-scooters – compare very favourably to bikes and motorcycles when it comes to the number of incidents.

“Neuron’s number one focus is safety. We evaluate every incident that takes place in our cities to assess how we can reduce the risk of it happening again. Across the UK we have implemented a range of initiatives to make our operations safer, including an online safety course developed with RoSPA, regular ScootSafe events in city centres and universities and incentives for helmet use and safe parking.

“We know that with the right investment in technology, education and infrastructure, e-scooters can be made even safer and more accessible.“

Read the report here.

RoSPA-UK-eScooter-Report-Summary-v6-250422Download

Police issue e-scooter warning

Are you planning to purchase an e-scooter this Christmas? Make sure you know the laws and implications beforehand – using an e-scooter in a public place in Scotland is ILLEGAL.

This includes roads, pavements, parks, town centres and promenades. E-scooters can only be used on privately owned spaces, with the land or property owner’s permission.

E-scooters are classified as Personal Light Electric Vehicles (PLEVs). They are treated the same as motor vehicles and subject to the same legal requirements, such as insurance, a valid driving licence and compliance with manufacturing and use requirements.

Superintendent Simon Bradshaw, Deputy Head of Road Policing, Police Scotland said: “We understand that e-scooters are a tempting option for Christmas presents this year. It is important however, to make it clear, these are not toys and they are illegal to use in public.

“If an e-scooter is on your Christmas wish list, make sure you know how and where to use them safely.”