Edinburgh resident John Rowan (68) has had to go private for hearing aids after waiting over a year for his regular hearing aid check, despite the Scottish Government setting a waiting time target of 18 weeks.
Mr Rowan’s hearing loss originated from contracting measles as a child and the legacy of contracting measles is now affecting his hearing in later life.
Despite being retired, Mr Rowan is heavily involved in the charity sector and until recently, sat on the board of a Scottish-wide charity and he volunteers with several others.
In May 2023, Mr Rowan self-referred himself for a new hearing test and was added to the waiting list. Despite assurances his appointment would be in May 2024, he was not invited to an appointment.
The further deterioration in his hearing has left him struggling to hear basic conversations.
Due to this, Mr Rowan took the decision to go private to receive hearing aids.
Labour MSP for Lothian, Sarah Boyack, has been pursuing this issue on Mr Rowan’s behalf.
However, the NHS confirmed to Ms Boyack in May 2024, that due to pressure there was no confirmation for when Mr Rowan would receive his appointment.
Only after Mr Rowan had paid out of pocket for his hearing aids did the NHS get back in touch to confirm an appointment for August 2024.
Mr Rowan said: “My hearing test was due in May, however, unfortunately it was pushed back with no date given to me for when I might be tested.
“Due to the ongoing delay, I had to resort to going private to ensure I got the hearing aids I desperately needed.
“My loss of hearing affects me in day-to-day life, as I struggle to listen to conversations which I need to hear in the roles that I do with the voluntary sector.
“I am incredibly concerned if more is not done to tackle these waiting times then my hearing will only deteriorate further.”
Sarah Boyack MSP added: “Mr Rowan’s case illustrates the dire state that the Scottish Government have left NHS Lothian in.
“These delays and missed targets dramatically affect patients’ lives.
“It is unacceptable that Mr Rowan is facing further deterioration of his hearing due to delays.
“The Scottish Government must address the crisis in NHS Lothian as an immediate priority.
“No one should be having to pay out of pocket simply to be able to hear conversations with friends and family.
“If they don’t I fear cases such as Mr Rowan’s will only become more common.”
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