IMPORTANT INFORMATION – PLEASE READ.
Today is one of the busiest days of the year for the 111 service and our staff are working extremely hard to answer all calls as quickly and as safely as possible.
The information you need may be available at #NHSinform – check out the links below for more advice.
Medication Queries:
For advice on prescribed or over-the-counter medicines, visit our guide. https://nhs24.info/accessing-medicines
Seasonal Ailments:
Check out NHS inform for advice on common illnesses and symptom checkers to guide your next steps. https://nhs24.info/winter-illness
NHS 24 Online App:
Get health advice and locate nearby services, like pharmacies, with our free app for iOS and Android. https://nhs24.info/NHS-24-Online
Use NHS Resources Wisely:
Find out more about accessing the Right Care, Right Place: Learn more. https://nhs24.info/RightCareRightPlace
Helpful Tips for Calls:
Use Wi-Fi calling and ensure your phone is charged to prevent disconnections due to network demand.
NHS 24 does not disconnect calls; network issues may cause interruptions.
If you still need to speak to us by dialling 111 please be patient, our dedicated team will answer. If you can try the above options first, it could save you time. We want to help you get the right care, in the right place. 
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