Rocio Concha, Which? Director of Policy and Advocacy, said: “Which? research has found that millions of households are missing or defaulting on essential payments – such as mortgage, rent, loan, credit card or bill payments – every month and it’s hugely concerning that families are predicted to suffer even more hardship over the next financial year.
“As families across the country struggle to make ends meet, Which? is calling on businesses in essential sectors like food, energy and broadband providers to do more to help customers get a good deal and avoid unnecessary or unfair costs and charges during this crisis.”
The consumer champion has launched a campaign calling on businesses in essential sectors – supermarkets, telecoms and energy – to do more to help their customers through the cost of living crisis.
More information on the campaign is available here.
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