NHS 24 is delighted to have been awarded the top prize for Best Use of Technology in Healthcare at the Herald Digital Transformation Awards 2021.
These awards focus on, and celebrate, how organisations across all industries and sectors have successfully adopted digital technology into their daily practices.
Best Use of Technology in Healthcare
The NHS Inform COVID portal has offered trusted advice 24/7/365 throughout the pandemic. Anyone with a digital device has had access to answers at their moment of need. More than 27 million sessions have delivered timely, safe and accurate information to the public, at their fingertips, day and night.
Dr Laura Ryan, Executive Medical Director at NHS 24 said: “In a period where we have seen incredible pressure on NHS services to continue to deliver the highest quality of care, we are delighted that the NHS inform digital platform, which has had 44 million hits from members of the public since the beginning of the Covid 19 pandemic, has been considered for this award.
“The team behind this work have been innovative, creative and responsive to respond to health and wellbeing needs, and we are delighted that they are being recognised in this way.
“We know that the mental health campaign and the Covid-19 portal on NHSinform.scot have provided safe, up to date information and advice to millions of Scots throughout since early 2020.
“This recognition encourages us as we continue to develop innovative online support alongside our telephone services with a clear focus on accessibility and choice for the public when they use our services.”
Winners were announced at a virtual ceremony on 4 November 2021
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