Public encouraged to be vigilant and report scams

MSP for Edinburgh Pentlands, Gordon MacDonald, has encouraged people in the capital to be aware of scams and fake news following an increase in reports across Scotland about scam emails, text messages, and doorstep callers.  

Across the UK there is evidence fraudsters are increasingly targeting members of the public, as well as organisations of all sizes, with emails, texts, telephone calls, social media messages and online shopping scams relating to the outbreak.

Police Scotland have now launched a new Shut Out Scammers resource to protect the public and businesses from COVID-19 related scams. The UK’s National Cyber Security Centre (NCSC) has also launched an email reporting service, which the public can use to report any suspicious activity.

SNP MSP Gordon MacDonald said: “While the community response to the coronavirus outbreak across Edinburgh has been overwhelmingly positive, it’s disappointing to see a few individuals taking advantage of the situation with unsolicited emails, phone calls and text messages.  

“During this coronavirus crisis, everyone should take extra care to ensure that they only share information from trusted sources, ask for identification from all doorstep callers, and never hand over any personal information. 

“It’s vital that people in our capital remain vigilant against scams during this challenging time and report any suspicious activity to the relevant authorities.”

Across the UK we are seeing evidence that fraudsters are increasingly targeting the public and organisations with emails, texts, telephone calls and WhatsApp messages offering advice and treatment for the coronavirus.

They are setting up fake websites selling products and offering ‘cures’ or testing kits. Scammers have also been setting up bogus websites asking for donations for victims or promoting awareness and prevention tips. Cold callers have been contacting organisations suggesting they must have specific measures in place by a certain deadline.

To help members of the public protect themselves from becoming a victim of fraud:

  • Be vigilant and on guard if someone turns up unexpectedly
  • but don’t rely on them. Identity cards can be faked – phone the company to verify their identity
  • Never let people try to persuade you to let them into your home even if they are asking for or offering help – they may not be genuine. If someone is persistent, ask them to call at another time and arrange for a friend or family member to be with you
  • Don’t feel embarrassed – genuine callers expect you to be careful
  • Never provide any personal data such as your full name, address and date of birth – scammers can use this information to steal your identity
  • Don’t keep large amounts of money in your home
  • If in doubt, don’t answer the door.
  •  Never feel pressured into making a decision on the spot. Any legitimate trader/helper will be happy to return at a later date
  •  Never be afraid to say ‘No thank you’ and close the door
  •  Be sceptical if you receive an email, text or WhatsApp message about the Coronavirus, and never click on any attachments or links
  •  Don’t allow yourself to be pressured into donating money, and never make donations by cash or gift card, or send money through transfer agents such as Western Union or Moneygram
  •  Remember, it’s your home. There’s no reason why anyone should ever enter your home against your wishes.

    Who can help me?

    To report a crime call 101 or in an emergency 999.

    If you have concerns about a purchase that you have made, contact Advice Direct Scotland on 0808 164 6000. – www.advice.scot

    Further information on dealing with scams and fraud is available from our partner sites, who can offer further information, support and advice:

 

 

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davepickering

Edinburgh reporter and photographer