Following yesterday’s ‘stink’ about refuse collections in North Edinburgh Pippa Milne (pictured below), the city council’s Waste Services manager, explains what’s been done – and what’s being done – to make the new waste collection service work efficiently:
“Recycling Advisors door knocked 2,375 properties on 13 August to advise residents of the change to Managed Weekly Collections and offer recycling advice. Further engagement was carried out within the first two weeks after 10 September following reports of excess waste being presented and bins out for collection on the wrong day – we also cleared the excess.
“The following day the Recycling Advisors visited the area to advise residents of the correct presentation days, offered collection day calendars, further recycling advice, took orders for additional recycling boxes and extended an offer of general support. There were 111 requests for additional or replacement boxes and the additional recycling box requests are all complete.
“The residents have had access to recycling facilities – both kerbside and on-street – for a number of years and we have also conducted satellite deliveries of boxes where all the properties were delivered a leaflet informing of a location and time to pick up boxes.”
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