Theft and violence costing retailers hundreds of thousands of pounds per year

Shopkeepers step up measures to combat rising crime

  • Almost three-quarters of retailers surveyed have suffered from crime in the last 12 months
  • Crime costing retailers nearly £60,000 per year on average – with some losing more than £500,000
  • Retailers forced to adopt protective measures like bodycams, panic alarms and self-defence training
  • British Retail Consortium says ‘scourge in retail crime must be stamped out’
  • NFU Mutual issues key prevent and protect advice

New figures lay bare the true cost of crime to the UK’s high-street, as retailers look to take desperate measures in the face of an alarming rise in theft and violence.

The research* from commercial insurer NFU Mutual shows that nearly three-quarters of retailers (74%) surveyed have suffered from crime over the past 12 months – costing shops an average of almost £60,000 in that time. Shockingly, NFU Mutual found that one in 20 retailers had lost half a million pounds to crime over the same time period.

In a bid to try and combat the costly and widespread issue, almost two-thirds of retailers say they have had to take security measures in the last year alone. That includes a variety of physical and technological protection, with a quarter employing full-time security and 66% installing CCTV.

Some businesses have resorted to more drastic measures to protect staff, with 32% training employees on safety and self-defence, and just shy of a quarter giving staff both bodycams (24%) and nearly as many giving staff panic alarms on their person and on counters (23%).

The rise in crime is felt beyond monetary loss alone, with more than a third of retailers (37%) saying it’s impacted their mental health and three in 10 admitting they live in fear of theft or violence on their store.

Zoe Knight, Head of Commercial at NFU Mutual, said: “Our study shows a worrying number of our retailers are falling victim to crime, which continues to plague our shops, and more than eight in 10 (81%) believe it has increased in the last year.

“With retailers on average suffering losses of around £60,000 a year as a result of theft, the results of this survey will concern the industry.

“And the impact of this ongoing crime wave clearly extends way beyond a cost perspective, with a worrying number saying incidents have had a negative impact on their mental health and others constantly living in fear they will be targeted.

“What is clear, and important to see, is people are making a huge effort to protect their stock, staff and premises. While it does come at a cost, we would urge all retailers to do everything they can to deter thieves to feel as protected and supported as they can, should the worst happen.”

The most common type of crime retailers have suffered was the theft of goods from the shopfloor or stockroom in working hours (48%), with verbal violence or assault against staff and customers (38%), overnight theft (23%), criminal damage (20%) and theft of money from tills or safe (13%) also featuring highly.

The British Retail Consortium’s (BRC) crime survey, revealed in February, further highlighted the issue and the action that needs to take place to tackle incidents in the sector.

Tom Ironside, Director of Business & Regulation at the BRC, said: “Violence and abuse take a huge toll on retail workers, their families, and their friends. While incidents might be over in a few minutes, victims can carry these experiences with them for a lifetime – and can have a severe impact on victims physical and mental health.

“Everyone has a right to go to work without fearing for their safety, and we must stamp out this scourge in retail crime once and for all for the sake of all the hardworking people in retail.”

NFU Mutual Risk Management Servicesadvice for retailers to protect against shoplifting:  

  • Use customer service as a tool to deter thieves – greeting them lets them know they have been acknowledged and may deter them as they have been identified 
  • Make sure store layouts are organised and tidy, placing high-value or items which are more desirable for thieves in monitorable areas. Consider adding mirrors to the store to reduce blind spots 
  • If possible, limit the number of high value items on display and secure remaining stock within a robust, lockable area 
  • Train staff to recognise shoplifting tactics and ensure they know how to keep themselves safe from the risk of violence 
  • Consider displaying signage in-store notifying thieves that they will be prosecuted 
  • Try to minimise cash takings and use counter caches to deposit cash during opening hours. Install a good quality compliant safe which is fixed in place and preferably kept in an alarm protected area 

NFU Mutual Risk Management Servicesadvice for retailers to protect against break-ins:   

  • Ensure all doors and windows have good quality locks (to BS3621) which cannot be opened from the outside or from the inside without the use of a key 
  • Always keep keys to doors, windows, and safes, in a secure location. Always remove them from your premises outside of business hours and limit their distribution amongst managers or staff.  
  • Consider investing in good shutters, grilles and bars on doors and windows. 
  • If investing in an intruder alarm, ensure it is installed by a NSI or SSAIB approved company, compliant to EN1350-1 and provides remote signalling to an alarm receiving centre 
  • If investing in surveillance (CCTV) ensure it provides good quality images, is recorded to the cloud with links to mobiles and/or remote monitoring, and meets requirements of GDPR 
  • Be aware of cyber threats and make sure you have cyber insurance in place should the worst happen 
  • Consider hiring data protection specialists to provide ongoing security of your data 
  • Have a robust policy in place for responding to intruder alarm activations – i.e. don’t let a keyholder turn up on their own 

Find out more about NFU Mutual’s information for retailers: https://www.nfumutual.co.uk/insurance-for-retailers/

CASE STUDY – BRADBEERS DEPARTMENT STORE

For Bradbeers Department Store, the issue of theft has been a problem which has cost thousands in both stock loss and prevention.

Over the last seven years, Bradbeers – which has five department and furniture stores in Hampshire and Wiltshire – has seen thousands of pounds worth of stock stolen and thousands of pounds spent on various deterrents.

A family-owned, independent retailer, Bradbeers stocks male and female clothing brands including Barbour, Gant, Joules, Ben Sherman, Hobbs and Phase Eight, while also selling high-end fragrance and beauty products, fashion accessories and homewares.

The most recent incident in December saw thieves smash through a toughened window in the early hours of the morning and make their way to steal men’s stock, including Gant and Barbour.

“Staff are called, and police alerted by the alarm monitoring company as soon as an incident happens, which can be at any time of the night,” Mark Hall, Bradbeers’ Property and Procurement Manager, said.

“The problem isn’t just the stock loss but it’s the whole process afterwards – getting the glass cleared, boarding up and re-securing, police reporting and forensics, quotations for repairs, alarm resetting – it is a time-consuming process.

“Attempted theft in our geographical area has been on the increase from what we have noticed. It could well be to do with the cost of living with thieves trying to get expensive goods they can then sell on easily – some stock has been recovered by police, but it’s often been the sort of items that criminals can move on fairly quickly, that never get found.”

A further incident in December last year highlighted another increasing issue in the industry – violence towards staff, as thieves engaged in an altercation with shop workers who tried to stop them from stealing vacuum cleaners.

“It was an afternoon incident and thieves took four vacuum cleaners and tried to run out with them,” said Mark. “Two of our female members of staff managed to recover some items after trying to fight them off.

“Staff safety is paramount, but sometimes the adrenaline kicks in. We are an independent, family business and people that work here feel upset that others would come in and try to steal from us.”

The company has installed metal roller shutter doors and smoke cloak fogging devices among a host of other protection measures, and extensive CCTV which has proved useful to police in identifying perpetrators.

“It really is a big issue and not just for us, but for the retail sector as a whole,” said Mark.  “However, we have certainly seen the benefit of the investments we have made to minimise incidents.”

Scottish shopworkers speak out after an Usdaw survey finds that violence has more than doubled in the last year

Retail trade union Usdaw has today (13 March) launched shocking statistics from their annual survey of over 5,500 retail staff showing that 18% of shopworkers suffered a violent attack last year, compared to 8% in 2022.

The increase in assaults comes during an epidemic of retail crime with official stats and reports from retailers showing significant increases in theft from shops. Usdaw’s survey shows that levels of violence, threats and abuse all increased compared to pre-pandemic figures. In the last twelve months (pre-pandemic levels in brackets, from the 2019 survey):

·       70% (68%) have experienced verbal abuse.

·       46% (43%) were threatened by a customer.

·       18% (5%) were assaulted.

Full report: www.usdaw.org.uk/FFFReport2023

These findings follow similar trends to recent reports from British Retail Consortium and the Association of Convenience Stores.

Both retail trade associations found significant increases in violence and abuse against shopworkers alongside much higher levels of shoplifting, which is costing the industry £3 billion in lost stock and security measures.

Scottish voices from the frontline: 

These are some of the comments Scottish shopworkers shared when responding to Usdaw’s survey:

Central Scotland: “Customer wasn’t happy about something and took it out on me with shouting.” – “Most abuse when asking for ID for age identification.” – “Customer wasn’t sold alcohol and became verbally aggressive, they left but I felt shaken.”

Glasgow: “Shouting at me, getting in my face, calling me names, saying I’m useless, swearing, using derogatory female terms.” – “Pregnant member of staff got assaulted with a solar light.” – “Attacked in the car park finishing shift.”

Highlands and Islands: “Have been pushed and punched.” – “Called horrible name and barged past by a customer who I asked to leave because he is barred for shoplifting.”

Lothian: “Threats to stab us, wait for us to finish etc.” – “Customers who are drunk issuing vague threats, personal insults.” – “Touched by a male customer, he got angry, called me a rat and a lesbian because I didn’t want to be touched.”

Mid-Scotland and Fife: “Verbal abuse daily, at Christmas get threats.” – “Threatened to get punched and verbal abuse.” – “Challenging shoplifters on a daily basis and dealing with antisocial behaviour.” – “Grabbed me from behind.”

North East Scotland: “Customer said they liked my hair then pulled it.” – “Intentionally swung his basket at me after being told the alcohol aisle was closed.” – “Swearing directed towards me when asking shoplifter to leave the store.”

South Scotland: “Abuse from youths on a daily basis – threats and violence from shoplifters under the influence of drink and drugs.” – “Customer spit in my face after assaulting security.” – “Hit with packs of cakes and called a fat lazy cow.”

West Scotland: “Hit in the face by a drunk man with a basket.” – “Someone tried to hit me with a bottle.” – “Shouted at about queues, items not in stock or wanting a refund on an item that has been used and no receipt.”

Paddy Lillis – Usdaw General Secretary says: “It is heart-breaking to hear these testimonies from Scottish shopworkers who deserve far more respect than they receive. Our latest survey results clearly show the scale of the appalling violence, threats and abuse faced by retail staff.

“No-one should feel afraid to go to work, but our evidence shows that too many retail workers are. It is shocking that nearly a fifth of our members working in retail are being assaulted for simply doing their job and serving the community. They provide an essential service and deserve our respect and the protection of the law.

“Our members have reported that they are often faced with hardened career criminals and we know that retail workers are much more likely to be abused by those who are stealing to sell goods on. Our latest survey results show that 7 in 10 retail workers suffered abuse from customers, with far too many experiencing threats and violence. Theft from shops and armed robbery were triggers for 61% of these incidents.

“Violence and abuse is not an acceptable part of the job and much more needs to be done to protect shopworkers. We were delighted to have won the campaign for a protection of workers law in the Scottish Parliament, but that is the beginning not the end. We have to ensure that the legislation is central to tackle a growing wave of retail crime and Usdaw looks forward to working with Police Scotland to make that happen.”

Retail crime a “crisis that demands action’

  • BRC survey shows a 50% increase in levels of retail violence and abuse, to 1,300 incidents a day
  • Cost of theft doubled to £1.8 billion in 2022/23 with over 45,000 incidents a day
  • 60% of respondents say police response is “poor” or “very poor”

Violence and abuse against retail workers soared last year, with the latest figures from the British Retail Consortium’s (BRC) crime survey revealing that the number of incidents rose to 1,300 per day in 2022/23 from almost 870 per day the year before.

This rise comes despite retailers investing heavily in crime prevention, spending £1.2bn on measures such as CCTV, increased security personnel, and body worn cameras, up from £722m the previous year. The cost of theft to retailers went up to £1.8bn from £953m the previous year, meaning the total cost of crime to retailers stood at £3.3bn – double the previous year.

The BRC’s annual crime survey highlights the scale of violence and abuse faced by people working in retail. Incidents, which include racial abuse, sexual harassment, physical assault, and threats with weapons, are now on a par with the levels seen during the pandemic, when staff bore the brunt of some people’s frustration with Covid safety measures.

While the total number of incidents climbed, dissatisfaction with the police increased, with 60% of respondents describing the police response to incidents as ‘poor’ or ‘very poor’.

Retailers are calling on the Government to introduce a standalone offence of assaulting, threatening, or abusing a retail worker. This would send a clear message that this behaviour will not be tolerated, making retail workers feel safer in the workplace.

It would also mean the police have data that allows them to understand the scale of the issue, and to allocate sufficient resources to deal with it.

This would ensure that retail workers have the same protection under the law as they do in Scotland, where a similar offence was introduced in 2021.



Helen Dickinson OBE, Chief Executive of the British Retail Consortium, said:
“Despite retailers investing huge sums in crime prevention, violence and abuse against retail workers is climbing.

“With over 1,300 incidents every day, government can no longer ignore the plight of ordinary, hardworking retail colleagues. Teenagers taking on their first job, carers looking for part-time work, parents working around childcare.

“And while the violence can be over in a moment, the victims carry these experiences with them for a lifetime. And we all know the impact does not stop there – it affects their colleagues, friends, and the family our colleagues go home to. This is a crisis that demands action now.

“Criminals are being given a free pass to steal goods and to abuse and assault retail colleagues. No one should have to go to work fearing for their safety.

The Protection of Workers Act in Scotland already provides additional protection to retail workers, so why should our hardworking colleagues south of the border be offered less protection?

“It is vital that government takes action – introducing a new standalone offence for assaulting or abusing a retail worker.”



Katy Bourne OBE, Sussex Police & Crime Commissioner and APCC Lead for Business Crime, said: “The levels of retail crime described in this report reveal an unprecedented level of selfish lawlessness.

“Every day, retail staff are facing the consequences of shoplifters’ brazen behaviour and that’s why I have supported the call for a specific offence of assault on a shopworker.

“Our courts need to work more efficiently, and shoplifters need to be deterred from re-offending. That’s why I’m calling for my fellow Police & Crime Commissioners to focus their police forces on tackling shoplifting by making it a priority in their local Police & Crime Plans.”

Fear of theft and violence putting a strain on tradespeople with more than nine in 10 targeted by criminals

  • More than nine in 10 tradespeople say they or someone they know have been victims of theft
  • Research shows 88% of those surveyed are concerned about the ongoing issue
  • Almost a third of tradespeople admit the fear of theft contributes to negative mental health
  • 60% in the industry do not believe mental health is spoken about openly
  • NFU Mutual is a proud supporter of Samaritans, whose volunteers offer emotional support to anyone who is struggling

More than nine in 10 tradespeople have been targeted by criminals as the fear of theft and violence puts a strain on the industry, alarming stats reveal.

New research* from commercial insurer NFU Mutual found that more than nine in 10 tradespeople (92%) say they or someone they know have been a victim of theft.

In the last 12 months alone, 53% of those surveyed said they had experienced tool or equipment theft, just shy of half had materials pinched, almost three in 10 had a vehicle stolen and 23% were victims of organised crime.

And those figures clearly weigh heavily on those in the industry, with almost a third of tradespeople (29%) admitting that the fear of theft and violence on their business contributes towards difficulties with mental health.

The rising cost of living (42%), financial worries (41%), stress of the job (39%), long hours (35%) and a lack of regular work (33%) were the other factors.

With almost nine in 10 tradespeople concerned about the threat of their equipment being stolen, NFU Mutual is urging workers to remain vigilant.

Trade theft pie chart1

Zoe Knight, Commercial Specialist at NFU Mutual, said: “Theft of tradespeople’s tools or equipment continues to blight the industry and the fact 92% of people surveyed say they – or someone they know – have been a victim speaks volumes.

“Tradespeople rely on this equipment for their income and livelihood, with crime hitting not just their pocket but, as our research shows, also having a huge and negative impact on their mental health.

“To see a third of tradespeople fearing theft or violence in their day-to-day job is worrying and we would urge tradespeople to do all they can to offput the threat of that happening – via security measures and recording serial numbers of equipment.

“We want tradespeople to feel supported and protected should the worst happen and know there is also help available for those struggling.”

A report by Builders Merchants News* revealed in December that texts to a construction charity helpline had seen an increase of 105% after the launch of an initiative to take the mental health message across the UK.

That could pave the way for more open conversations, with NFU Mutual’s survey showing that more than half of respondents believe that mental health isn’t spoken about openly in the trades industry.

While more than three-quarters of tradespeople did say they were confident or fairly confident they would know where to go for support if they were struggling, worryingly,  almost four in 10 (36%) said it is unlikely they would seek help if they had mental health problems.

Trade theft pie chart2

Commercial insurer NFU Mutual is a proud supporter of Samaritans, a charity which offers round the clock emotional support to anyone struggling to cope.

Jason Jaspal, Assistant Director of Business Development at Samaritans, added: “Samaritans offers a listening ear and a safe space to share how you’re feeling 24 hours a day, 365 days a year.

“It’s vital that tradespeople reach out for support when they are finding life tough, rather than letting things build up and potentially reaching a crisis point. It doesn’t matter what they’re finding challenging, Samaritans is here so they don’t have to face things alone.”

NFU Mutual Risk Management Services is sharing the following advice to tradespeople:

  • Minimise storage of tools and equipment in vans: a robust, lockable building is preferable. Consider intruder alarms for high value equipment.
  • If you have to leave tools and equipment in a van, make sure it’s alarmed and, as a minimum, park against a wall so that doors cannot be opened easily.  
  • Don’t make it easy for thieves to guess that equipment is kept inside (a van or a building) e.g. by leaving items on display and leaving tools around which may assist an intruder.
  • Store portable items within a robust, lockable store that is fixed in place.
  • Restrict and control vehicular access to the work site.
  • Consider video security system (temporary systems and temporary intruder alarm systems are available for site use).  
  • Security mark your tools and equipment (e.g. forensic, engraving or permanent marking) to deter thieves and aid recovery.
  • Don’t stockpile high value materials such as lead and copper or leave them around for longer than necessary.
  • For construction vehicles use CESAR marking, tracking and immobilisation to prevent and trace thieves.
  • Check all locks and security measures before leaving any site e.g. alarms switched on, cameras facing the right direction and security lights working.

For quality trades insurance to suit all sizes, search NFU Mutual Builders and Trades Insurance at www.nfumutual.co.uk/trades-insurance/.

For more information about Samaritans and the work the charity does, visit https://www.samaritans.org/

Usdaw asks customers to ‘keep your cool’ at Christmas

Scottish shopworkers speak out about violence, threats and abuse

Retail trade union Usdaw is asking customers to ‘keep your cool’ as the busy pre- Christmas shopping gets underway, which will culminate in what the retail industry has already dubbed ‘Super Saturday’, with 23 December being the last full shopping day before Christmas.

Shocking statistics from Usdaw’s annual survey of shopworkers shows there are still far too many incidents of violence, threats and abuse against shopworkers. Interim results from over 3,000 retail staff responses show that in the last twelve months:

·         65% have experienced verbal abuse.

·         42% were threatened by a customer.

·         5% were assaulted.

·         71% of verbal abuse was caused by customer frustration.

Scottish voices from the frontline:

These are some of the comments Scottish shopworkers shared when responding to Usdaw’s survey:

Central Scotland: “Customer wasn’t happy about something and took it out on me with shouting.” – “Most abuse when asking for ID for age identification.” – “Customer wasn’t sold alcohol and became verbally aggressive, they left but I felt shaken.”

Glasgow: “Shouting at me, getting in my face, calling me names, saying I’m useless, swearing, using derogatory female terms.” – “Pregnant member of staff got assaulted with a solar light.” – “Attacked in the car park finishing shift.”

Highlands and Islands: “Have been pushed and punched.” – “Called horrible name and barged past by a customer who I asked to leave because he is barred for shoplifting.”

Lothian: “Threats to stab us, wait for us to finish etc.” – “Customers who are drunk issuing vague threats, personal insults.” – “Touched by a male customer, he got angry, called me a rat and a lesbian because I didn’t want to be touched.”

Mid-Scotland and Fife: “Verbal abuse daily, at Christmas get threats.” – “Threatened to get punched and verbal abuse.” – “Challenging shoplifters on a daily basis and dealing with anti-social behaviour.” – “Grabbed me from behind.”

North East Scotland: “Customer said they liked my hair then pulled it.” – “Intentionally swung his basket at me after being told the alcohol aisle was closed.” – “Swearing directed towards me when asking shoplifter to leave the store.”

South Scotland: “Abuse from youths on a daily basis – threats and violence from shoplifters under the influence of drink and drugs.” – “Customer spit in my face after assaulting security.” – “Hit with packs of cakes and called a fat lazy cow.”

West Scotland: “Hit in the face by a drunk man with a basket.” – “Someone tried to hit me with a bottle.” – “Shouted at about queues, items not in stock or wanting a refund on an item that has been used and no receipt.”

Paddy Lillis – Usdaw General Secretary says: “It is heart-breaking to hear these testimonies from Scottish shopworkers who deserve far more respect than they receive. Our latest survey results clearly show the scale of the appalling violence, threats and abuse faced by retail staff.

“It is shocking that two-thirds of our members working in retail stores are suffering abuse from customers, with far too many experiencing threats and violence. Seven in ten of these incidents were triggered by customers being frustrated with stock shortages, lack of staff or problems with self-service checkouts.

“All of these problems are largely outside the control of retail staff, but they are the people who bear the brunt of shoppers’ anger. Our members tell us that incidents of verbal abuse are much worse in the run up to Christmas, when shops are busy, customers are stressed and things can boil over.

“That is why we are asking customers to ‘keep your cool’ and respect shopworkers, to make the Christmas shopping experience better for everyone.”

Behaviour and relationships in schools

New research published

Thousands of head teachers, teachers and support staff have shared their views on pupil behaviour and relationships in Scotland’s local authority schools.

The fifth edition of the Behaviour in Scottish Schools Research (BISSR) report found staff perceived the majority of pupils to be behaving well.

The report noted a deterioration in some pupil’s behaviour since the last research was conducted in 2016, thought partly to have been exacerbated by the COVID-19 pandemic and instances of poverty and destitution. The research also identifies a number of emerging trends in behaviour, including in-school truancy, vaping, disruptive use of mobile phones and misogyny. 

Education Secretary Jenny Gilruth discussed the findings of the report as she chaired the third Behaviour and Relationships summit yesterday, bringing together teachers, union representatives, local authorities and other stakeholders.

The research comes as a further report by Education Scotland shows the impact the COVID-19 pandemic and the cost-of-living crisis has had on attendance levels for some pupils.

Ms Gilruth said: “We commissioned this research to provide us with the clearest possible picture on behaviour and relationships in schools. It builds upon my own extensive engagement with teachers, school leaders, support staff and local authority colleagues to fully understand how our pupils are interacting with each other and their teachers.

“It is clear from the responses that most teachers report good behaviour amongst pupils – this provides some important nuance to this issue and must be at the forefront of our plans to tackle the instances of disruptive behaviours. Young people must not be demonised, and poor behaviour cannot be generalised.

“Our young people have faced a huge amount of disruption in recent years due to the COVID-19 pandemic which has been compounded by the current cost of living crisis – this is not unique to Scotland.

“Tomorrow (Wednesday) I will set out to Parliament our plans to engage with local authorities and schools to ensure a plan of action is taken forward to tackle instances of poor behaviour at the root as soon as possible.

“I plan to engage directly with young people on this matter to ensure their voices are front and centre – as well as with teachers and school staff, to ensure they are fully supported in responding to these challenges.”

The Scottish Childrens Services Coalition (SCSC) is an alliance of organisations that support children and young people who have additional support needs.

SCSC responded: “This report noting a perceived decline in pupil behaviour, especially since 2016, should come as no surprise.

“Many disruptive incidents are linked to pupils with additional support needs (ASN), with numbers more than doubling since 2012, and now amounting to more than a third of children, who are also experiencing an increasing complexity of need. These numbers have been exacerbated by the traumatic impact of the Covid-19 pandemic and the cost- of-living crisis, with us also facing a mental health emergency.

“However, this is set against a background of acute under-resourcing to support their needs, with the number of specialist ASN teachers falling by 546 between 2012 and 2022 as just one example.

“Additional funding is desperately needed to increase the support available to those with ASN, including specialist teachers, teaching assistants, mental health professionals and educational psychologists.

“While we support the principle of mainstreaming, that all children be taught in mainstream classes unless exceptional circumstances apply, this has never been properly resourced. Those with ASN are therefore frequently being inadequately supported, which is also impacting on other pupils.2

“Violence against any member of school staff or another pupil is never acceptable, and it is critical that with the Scottish Budget being published next month, our schools are given the necessary resources to ensure that they are safe places in which to work and to learn.”

Support to leave an abusive relationship

Financial support to help women and children

Women experiencing domestic abuse will be able to receive up to £1,000 from a new pilot fund to pay for the essentials they need when leaving a relationship with an abusive partner.

The £500,000 Fund to Leave will be delivered by Women’s Aid groups in the five local authority areas with the most women’s homelessness applications due to domestic abuse.

In 2022-23 almost a quarter of all homelessness presentations by women and their children were due to a violent or abusive dispute in their household.

First Minister Humza Yousaf said: “Both tackling homelessness and ending violence against women and girls are key priorities for the Scottish Government. People should feel safe in their own homes but, sadly, too often this is not the case.

“Leaving a relationship with an abusive partner is dangerous and difficult, and financial dependence on the abuser is often the biggest barrier. The Fund to Leave will help to reduce the financial burden of leaving an abusive partner by helping to pay for the essentials that women and children need, including rent and clothing.

“This is just one of the ways in which we can work towards a Scotland where women and girls live free from violence and abuse in their homes.”

Chief Executive of Scottish Women’s Aid Marsha Scott said: “Survivors have told us for decades that the biggest problems they face in extricating themselves from abusers is the danger of retaliation, their lack of financial independence and the fear of destitution.

“Whether survivors and their children can stay in their homes or need or want to move to other accommodation, paying the rent and putting food on the table are still a struggle.

“After years of advocating for speedy, accessible, and practical help for leaving, we are utterly delighted to welcome this fund and to help with getting it out to those who need it as quickly and efficiently as possible.”

Chief Executive of Fife Women’s Aid Kate McCormack said: “Fife Women’s Aid are delighted to be part of this important and helpful initiative.

“Domestic abuse is a significant cause of homelessness among women and children in Fife. Financial insecurity is one of the barriers to escaping abuse so this fund is very welcome.”

Grants will be available as part of a pilot until 31 March 2024.

Gaza crisis: ‘Their pain will stay with me for the rest of my days’

Sunak: ‘time to set the region on a better path’

Prime Minister Rishi Sunak made an oral statement to the House of Commons yesterday on the latest situation in Israel and Gaza:

Mr Speaker, last week I visited the Middle East, bringing a message of solidarity with the region against terror and against the further spread of conflict.  

I met with the leaders of Israel, Saudi Arabia, Qatar, Egypt and the Palestinian Authority to coordinate our response to the crisis before us but also to renew the better vision of the future that Hamas is trying to destroy.  

I travelled first to Israel. It is a nation in mourning. But, Mr Speaker, it is also a nation under attack. 

The violence against Israel did not end on the 7th of October. Hundreds of rockets are launched at their towns and cities every day. And Hamas still holds around 200 hostages, including British citizens. 

In Jerusalem I met some of the relatives – who are suffering unbearable torment. Their pain will stay with me for the rest of my days. I am doing everything in my power – and working with all of our partners – to get their loved ones home.

So in my meetings with Prime Minister Netanyahu and President Herzog I told them once again that we stand resolutely with Israel in defending itself against terror.

And I stressed again the need to act in line with international humanitarian law and take every possible step to avoid harming civilians. It was a message delivered by a close friend and ally. 

I say it again, we stand with Israel.

Mr Speaker, I recognise that the Palestinian people are suffering terribly. Over 4,000 Palestinians have been killed in this conflict. They are also the victims of Hamas, who embed themselves in the civilian population. 

Too many lives have already been lost. And the humanitarian crisis is growing. 

I went to the region to address these issues directly. 

In Riyadh then Cairo, I met individually with Crown Prince Mohammed bin Salman from Saudi Arabia, the Amir of Qatar, Sheikh Tamim bin Hamad Al-Thani, President Sisi in Egypt and President Abbas of the Palestinian Authority. 

This is further to my meeting with the King of Jordan last week and calls with other leaders and my Rt Hon Friend the Foreign Secretary’s extensive travel in the region.  

Mr Speaker, there are three abiding messages from these conversations. The first is that we must continue working together to get more humanitarian support into Gaza. The whole House will welcome the limited opening of the Rafah crossing.

It is important progress, and testament to the power of diplomacy. But it is not enough. We need a constant stream of aid pouring in, bringing the water, food, medicine and fuel that is so desperately needed. So we will keep up the diplomatic pressure.

We have already committed £10 million of extra support to help civilians in Gaza. 

And Mr Speaker, I can announce today that we are going further. We are providing an additional £20 million of humanitarian aid to civilians in Gaza – more than doubling our previous support to the Palestinian people.

There are major logistical and political challenges to delivering this aid – which I discussed with President Sisi. My Rt Hon Friend the Development Minister is leading an effort to ensure the maximum amount of aid is prepositioned, with UK support, ready to deliver. 

We’re also working intensively to ensure that British nationals trapped in Gaza are able to leave through the Rafah crossing when it properly reopens. 

The second message, Mr Speaker, is that this is not a time for hyperbole and simplistic solutions. It is a time for quiet and dogged diplomacy that recognises the hard realities on the ground and delivers help now. And we have an important role to play. 

In all of my meetings, people were clear that they value Britain’s engagement. The UK’s voice matters.

We have deep ties across the region – ties of defence, trade and investment, but also of history. President Abbas pointed to that history. Not the British mandate in Palestine or the Balfour declaration but the UK’s efforts over decades to support the two-state solution.

And that brings me to my third point, Mr Speaker.  Growing attacks by Hezbollah on Israel’s northern border, rising tensions on the West Bank and missiles and drones launched from Yemen show that some are seeking escalation.

So we need to invest more deeply in regional stability and in the two-state solution. 

Last night I spoke to the leaders of the US, Germany, France, Italy and Canada. We are all determined to prevent escalation. That’s why I am deploying RAF and Royal Navy assets monitoring threats to regional security and supporting humanitarian efforts.

Mr Speaker, our support for a two-state solution is highly valued across the region. But it can’t just be a clichéd talking point to roll out at times like this. 

The truth is that in recent years energy has moved into other avenues like the Abraham Accords and normalisation talks with Saudi Arabia. We support those steps absolutely, and believe they can bolster wider efforts. 

But we must never lose sight of how essential the two-state solution is. So we’ll work together with our international partners to bring renewed energy and creativity to this effort.

It will rely on establishing more effective governance for Palestinian territories in Gaza and the West Bank. It will also mean challenging actions that undercut legitimate aspirations for Palestinian statehood.

Mr Speaker, Hamas care more about their paymasters in Iran than the children they hide behind. So let me be clear, there is no scenario where Hamas can be allowed to control Gaza or any part of the Palestinian Territories. Hamas is not only a threat to Israel but to many others in the region. 

All the leaders I met agree that this is a watershed moment – it’s time to set the region on a better path. 

Mr Speaker, I also want to say a word about the tone of the debate. 

When things are so delicate, we all have a responsibility to take additional care in the language we use and to operate on the basis of facts alone. 

The reaction to the horrific explosion at the al-Ahli Arab hospital was a case in point. As I indicated last week, we have taken care to look at all the evidence currently available. Mr Speaker, I can now share our assessment with the House. 

On the basis of the deep knowledge and analysis of our intelligence and weapons experts the British government judges that the explosion was likely caused by a missile – or part of one – that was launched from within Gaza towards Israel.

The misreporting of this incident had a negative effect in the region – including on a vital US diplomatic effort – and on tensions here at home. We need to learn the lessons and ensure that in future there is no rush to judgment. 

Mr Speaker, we have seen hate on our streets again this weekend. We all stand in solidarity with the Palestinian people – that is the message I brought to President Abbas – but we will never tolerate antisemitism in our country.

Calls for Jihad on our streets are not only a threat to the Jewish community, but to our democratic values. And we expect the police to take all necessary action to tackle extremism head on. 

Mr Speaker, this a moment for great care and caution – but also for moral clarity.  Hope and humanity must win out against the scourge of terrorism and aggression.

The 7 October attack was driven by hatred. But it was also driven by Hamas’s fear that a new equilibrium might be emerging in the Middle East, one that would leave old divisions behind and offer hope of a better, more secure, more prosperous way forward. 

It is the same motivation that drives Putin’s war on Ukraine: the fear of Ukraine’s emergence as a modern, thriving democracy and the desire to pull it back into some imperialist fantasy of the past. 

Putin will fail.  And so will Hamas. 

We must keep alive that vision of a better future, against those who seek to destroy it. Together with our partners, that is what we will do. 

And I commend this statement to the House.

Western leaders issue joint statement on Israel

The leaders of France, Germany, Italy, the United Kingdom and the United States of America released the following joint statement following their call yesterday:

Today (Monday Ed.), we — President Macron of France, Chancellor Scholz of Germany, Prime Minister Meloni of Italy, Prime Minister Sunak of the United Kingdom, and President Biden of the United States — express our steadfast and united support to the State of Israel, and our unequivocal condemnation of Hamas and its appalling acts of terrorism.

‘We make clear that the terrorist actions of Hamas have no justification, no legitimacy, and must be universally condemned. There is never any justification for terrorism.  In recent days, the world has watched in horror as Hamas terrorists massacred families in their homes, slaughtered over 200 young people enjoying a music festival, and kidnapped elderly women, children, and entire families, who are now being held as hostages. 

‘Our countries will support Israel in its efforts to defend itself and its people against such atrocities. We further emphasise that this is not a moment for any party hostile to Israel to exploit these attacks to seek advantage.

‘All of us recognise the legitimate aspirations of the Palestinian people, and support equal measures of justice and freedom for Israelis and Palestinians alike. But make no mistake: Hamas does not represent those aspirations, and it offers nothing for the Palestinian people other than more terror and bloodshed.

‘Over the coming days, we will remain united and coordinated, together as allies, and as common friends of Israel, to ensure Israel is able to defend itself, and to ultimately set the conditions for a peaceful and integrated Middle East region.’

Education Secretary announces summit to tackle unacceptable behaviour in schools

A summit focused on tackling violence in schools will be convened by Education Secretary Jenny Gilruth in the coming weeks.

It will bring together young people, parents and carers, schools, local authorities and unions to discuss how to tackle the problem. This will build on guidance provided to local authorities and on the £2 million of funding to support violence prevention activities within schools and communities.

Education Scotland will also work with every local authority to identify good practice in behaviour and relationships, sharing the findings with schools across the country.

Speaking during a debate in Parliament, Ms Gilruth said: ““I have been in post for two months now, and during that time I have made it absolutely clear that behaviour in schools is one of my top priorities.

“Children and young people must have every opportunity for successful learning that is unhindered by disruptive behaviour. I also want to make sure that teachers and school staff are working in a safe, welcoming and supportive environment.

“Any form of violence in our schools is completely unacceptable. No teacher or pupil should suffer verbal or physical abuse, and parents should be able to send their children to school knowing that they are safe.

“To that end, I’m looking forward to bringing together young people, parents and carers, schools, local authorities, unions, and campaigners to identify how we tackle the problem of violence and disruption in our schools.”

The Scottish Government has issued guidance for teaching staff which focuses on supporting positive behaviour and includes advice on prevention and de-escalation of incidents.

The Scottish Government is also in the process of updating national anti-bullying guidance.