Changeworks energy advice at PCHP

FRIDAY 10th NOVEMBER from 9am – 11am

at PILTON COMMUNITY HEALTH PROJECT

This Friday, 10th of November, between 9:00 and 11:00 am, come to Pilton Community Health Project for much needed #energyadvice.

Changeworks will be here providing expert advice on how to #savemoney this winter while staying warm and cosy.

Extended funding to help more Council tenants with energy costs

The City of Edinburgh Council is extending funding to its Energy Advice Service for Council tenants, helping even more households to cut down on costs and carbon emissions.

Funded by the Council and delivered by leading environmental charity Changeworks, the service aims to give tenants expert energy advice to help them save money on their bills. An additional £158,000 funding will increase the capacity of the service so that it can help to support even more tenants through the current energy crisis and beyond.

Councillor Jane Meagher, Edinburgh’s Housing, Homelessness and Fair Work Convener, said: “At a time when energy costs are soaring, the help provided by the Energy Advice Service is vital.

“Over 4,400 of our tenants have saved £1.5m between them since the project began so I’m really pleased to extend this support even further. The move will provide tenants with the opportunity to speak to someone about their bills, reduce carbon emissions and hopefully save money.

“Since the start of the cost-of-living crisis we have been encouraging tenants to get in touch with us if they are struggling financially. It’s so important to make sure people are getting all the benefits and advice they are entitled to and we have a wealth of support and information online.”

The Energy Advice Service has been available to City of Edinburgh Council tenants since 2018 and allows tenants to phone or email to speak with an expert advisor at Changeworks, who gives them free and impartial energy advice and support with issues such as energy debt.

It has been making a real difference to tenants accessing the free service. Between October and December last year, after speaking with an advisor 75% of people using the service said they felt confident dealing with their energy issues, compared to just 23% before using the service.

Tenants using the service also had positive feedback about their experience using the service, with one tenant commenting: “The advisor took a lot of weight and stress away at that time, made me feel more relaxed, [it] helped me with my health.”

Another tenant went on to explain that the advice wasn’t just supporting them, but also their family: “With all the knowledge the advisor has given me, I have been able to pass that onto my family and friends, so she’s helped more than just me.”

Lisa Bygate, Affordable Warmth Service Team Manager at Changeworks said: “In the current environment we’re seeing a greater need for more in-depth support with complex energy related issues, such as fuel debt.

“We’re also seeing demand for the Energy Advice Service increase. This additional funding is going to allow us to help more people and give them more support in more complex cases.”

City of Edinburgh Council tenants can access the service by calling 0800 870 8800 or visiting www.changeworks.org.uk/referral.

To find out more about the service and other ways City of Edinburgh Council is supporting residents with energy costs, visit www.edinburgh.gov.uk/housing-support-advice/home-energy

Council and Changeworks insulate homes in Oxgangs

In partnership with the leading environmental charity Changeworks, the City of Edinburgh Council is helping homeowners transform the energy efficiency of their homes.

Making 166 homes in Oxgangs warmer and fit for the future by improving external wall insulation, more than 50 properties have already received major improvements with over a hundred others to be completed by the Spring.

Funding is provided by the Scottish Government through the Energy Efficient Scotland; Area based Scheme (EES:ABS). These area-based schemes are designed and delivered by councils with local delivery partners. They target fuel-poor areas to provide energy efficiency measures to a large number of Scottish homes while delivering emission savings and helping to reduce fuel poverty.

The schemes in Oxgangs are helping households make major improvements to their home at a significantly lowered cost. Some households even qualify to have the work done for free, completely removing the financial burden for households at a time when that relief could not be more needed. Installing insulation makes it cheaper and easier to heat the home, meaning householders can expect to save on their heating bills.

Oxgangs is an area that does suffer from a higher rate of poverty than other areas of the city and all houses included in the project are in Council Tax bands A to C. This project, with a total funding of £1.9 million, is targeted at reaching those most in need. The EES:ABS scheme is open to private householders and mixed tenure blocks have been targeted too, benefitting both social housing tenants and private householders. The Council is directly funding the works to Council homes. 

Councillor Jane Meagher, Housing, Homelessness and Fair Work Convener, said: Most of the homes in the area are receiving external wall insulation which means their homes will keep more heat in. This is important because it means more Oxgangs residents are going to see their homes stay warmer for longer, at a time when temperatures are low but energy bills are worryingly high.

As people become more conscious of their energy use, these projects will have a real impact – both on the planet and Edinburgh’s net zero goals and on the lives of homeowners and tenants who need this support now, more than ever.

One resident who received the external wall insulation is Catherine Murray, who says she’s “delighted” with the difference it’s made. She said: “My house is warmer, much warmer, it’s really noticeable. I don’t need the heating on as much, I put it on in the morning and then the house is fine until I put it on again at about 7 or 8 until I go to bed. If I’m in the living room, it contains the heat.

“We’re on the main road and the people that pass stop and look, it’s amazing. People stop to comment on it.

“It really brightens the place up, I don’t get out much anymore but when I do, it makes you feel better when you do come into the area, you can really see the difference between the ones that have been done and the ones that haven’t been done, it’s great. I really appreciate the work that’s been done.”

Most of the homes in the area are receiving external wall insulation installed by contractor SERS. Not only does this mean that their homes will keep more heat in, keeping them warmer for longer and requiring less energy to heat, it provides a complete refresh of the outside of the property too.

With it being an external insulation measure, there’s no work done inside the house.

Alongside the Oxgangs project which is currently underway there are four other retrofit schemes in Edinburgh which form part of the EES:ABS 2022/23 programme.

These include an external wall insulation and solar PV scheme in Gilmerton, a fabric improvement programme in Murrayburn and Drumbryden, a citywide internal wall insulation roll out and hard-to-treat cavity and solar PV works across the EH16 and EH17 postcode areas.

To register your interest in similar schemes should they become available in your area, fill in this simple online form.

Changeworks activities to encourage food waste recycling in Edinburgh

Changeworks is delivering a series of food waste engagement activities in Edinburgh on behalf of the city council.  The aim of these activities is to engage Edinburgh residents in food waste recycling and increase food waste recycling participation across Edinburgh. 

The project includes a city wide social media campaign and two locality projects in Carrick Knowe and Balgreen.

Staff and volunteers from Changeworks, will engage with residents in these areas by providing advice, guidance and practical tools to support food waste recycling.  The team will also measure kerbside food waste recycling participation rates to measure success.    

If you would like find out more about this project please email us.

New campaign offers residents advice and support with energy bills

Edinburgh residents struggling with rising energy costs are being offered advice and support with their bills as part of a city-wide campaign aimed at helping those most in need.

Run by the City of Edinburgh Council in partnership with Changeworks and Home Energy Scotland, the campaign seeks to support people experiencing, or most at risk from, fuel poverty with energy savings advice so they can save money on their bills.

As well as helping residents find out if they’re eligible for grants or funding for energy efficiency home improvements, help is also being offered to people dealing with fuel debt and high energy

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In key areas of the city, home owners and private tenants are being urged to call Home Energy Scotland for support, free on 0808 808 2282 and Council tenants are being urged to call the Energy Advice Service for free on 0800 870 8800.

They can also visit www.edinburgh.gov.uk/EnergyAdvice for more information.

Council Leader Adam McVey said: “This valuable campaign comes at a time when many households across the city will be faced with a choice of heating their homes or eating – due to rising food and energy bills as well as a £1,000 cut in universal credit payments for those who need support most- all contributing to this cost of living crisis.

“We want to do all we can to help make sure people most at need are able to access the advice and support available to them so that they can live in warmer, more comfortable homes.

“I urge anyone in the city struggling with their bills to call Home Energy Scotland or the Energy Advice Service so they can get the support they need today.”

Depute Leader Cammy Day added: “Rising home energy costs are leaving many people across Edinburgh worried about how they will pay their gas and electricity bills.

“We want to make sure that people know there is help and support there for them. If you’re a Council tenant, this is through our Energy Advice Service, run in partnership with Changeworks, and for people who own their own home, support is there from Home Energy Scotland.

“Their advisors have lots of excellent advice and tips to help people save money on bills so get in touch as they will be happy to share them. Making a few small changes can add up to a big difference.”

Laura Webb, Fuel Poverty and Low Carbon Operations Director at Changeworks said: “Through our work delivering the Home Energy Scotland service in the South East of Scotland and providing the Energy Advice Service for City of Edinburgh Council tenants we have seen increasing demand for support as people find themselves struggling with high bills and fuel debt.

“Our expert advisors are here to help and are already working hard to help Edinburgh residents save money and lessen the impacts of rising fuel costs.

“We are delighted to be working in partnership with City of Edinburgh Council on this campaign and encourage the people of Edinburgh to get in touch for further support.”

Last year, 790 Council tenants were supported through the Energy Advice Service with gas and electricity billing issues and with support around supplier debt. The service also gained around £170,000 of savings for the tenants.

Home Energy Scotland has also helped 24,000 homeowners and private tenants across Scotland to benefit from the Scottish Government funded Warmer Homes Scotland programme since it launched in 2015. Eight out of ten have received completely free energy efficiency improvements, with each of them also saving on average around £300 on their energy bills per year.

Home Energy Scotland is a free advice service funded by the Scottish Government. They work hand in hand with the Council’s Energy Advice Service to make sure people in Edinburgh get all the support they need from their friendly advisors.

Port of Leith Housing Association: Fuel Support Fund now available

£33,000 funding secured from the Scottish Government to help with fuel poverty debts

Port of Leith Housing Association (PoLHA), in partnership with Changeworks, has secured £33,000 in funding from the Scottish Government and Scottish Federation of Housing Associations to support tenants with existing fuel poverty related debts.

The fund ensures we can support up to 50 households with this issue until the end of March 2022.

Currently, 21% of Edinburgh households live in fuel poverty, rising to 44% for social housing tenants. In Leith, 24% households live in material deprivation which has been further exacerbated by the pandemic.

Affordable Warmth Services Team Manager at Changeworks, Lisa Bygate, commented: “Through our work on the Link-Up Leith project we have seen increasing demand for support as people find themselves struggling with high bills and fuel debt.

“We are now seeing the highest incidences of households at risk of disconnection since the project started. This much welcomed funding will support people living on low incomes to have improved life skills and confidence to tackle fuel poverty issues themselves.

“We are delighted to be strengthening our partnership with Port of Leith Housing Association to provide support to their tenants and Leith residents with energy debt. We will be working closely with their welfare rights staff and other members of the Link-Up Leith project to identify and provide assistance to those who need it.”

PoLHA Group Chief Executive, Heather Kiteley, said: “I’m thankful that we have secured this funding to help our community during this time of rapidly escalating fuel costs.

“We are committed to ensuring our tenants’ welfare and I’m proud that the PoLHA Group has been able to react so quickly to our tenants’ needs and provide vital support.”

Eligible tenants will be identified for this grant through PoLHA’s Tenant Advice Service and Changeworks existing Link-Up Leith project run in partnership with Edinburgh Community Food and Stepping Stones.

Changeworks will also identify people eligible for support through referrals to their Affordable Warmth Service.

How to apply

Tenants can apply for the fund by speaking to their Housing Officer or our Tenant Advice team who can make a referral to Changeworks.

Other services

PoLHA offers the following support services to social housing tenants: welfare benefits advice, money advice and tenancy sustainment advice.

Visit advice and support for help.

Keep cosy and save money

With home energy costs rising, many of us are worrying about our gas and electricity bills. The City of Edinburgh Council is working in partnership with Changeworks and Home Energy Scotland to help keep you and your home warm for less.

Their friendly advisors are on hand to give you:

  • free energy saving advice to help save money on your bills
  • support with fuel debt
  • help to find out if you’re eligible for any grants or funding for energy efficiency home improvements.

If you’re a Council tenant you can contact the Energy Advice Service for free by phoning 0800 870 8800, emailing warmth@changeworks.org.uk or visiting www.changeworks.org.uk

If you’re a home owner or private renter you can contact Home Energy Scotland for free advice on 0808 808 2282 or visit www.homeenergyscotland.org

City council creates new online recycling tool to help you dispose of your waste correctly

We all know that recycling is one small step everyone can take to help the environment and lower our carbon footprint.

As part of this year’s recycling week (September 20-26) we’d like to help you reduce contamination in your bins which can spoil the rest of the contents and stop them from being recycled. We’ll also be promoting top tips for what to put in which bin and more on which plastics you can recycle.

We’ve created an easy-to -use online recycling sorter. You type in an item and it tells you if it can be recycled, which bin to put it in or where to take it – there’s also plenty of tips too.

Councillor Lesley Macinnes, Environment Convener, said: “It’s really important we all get in the habit of disposing of our waste correctly and reusing and recycling where we can. This will all help towards our target for Edinburgh to become a net zero carbon city by 2030.

“To help you sort out your waste and stop even small bits of food and grease in the green recycling bin contaminating other items, like paper and cardboard spoiling the whole bin we’re providing top tips across various platforms,  including our website. Our brand new recycling sorter will also be a really useful guide too.”

Depute Leader, Cammy Day, said: “We’re trying to make recycling as easy as possible for our residents. 

“I know it can be confusing, with so many different kinds of plastics being used in packaging so we’re providing guidance on that and how to dispose of electrical items safely as well! Please check this out to help us recycle more.”

How to make the most of your recycling

Check it

Make sure it’s on the ‘yes please list’.

Empty it

Make sure any bottles or containers are empty. Remember, you can leave plastic drink bottle lids on, but please remove any pump sprays.

Rinse it

Rinse any food and drinks packaging with water before putting it in the bin – you can even use dish water to do this.

Remove it

Peel film lids and coverings off plastic bottles, tubs, pots and trays. Plastic film, wrapping and cellophane can’t be recycled. You don’t need to remove labels though.

Separate it

Don’t store containers and packaging inside each other – it’s difficult to separate them at the recycling plant.

How to recycle your plastics

What to recycle

Whether you use a wheelie bin or a communal bin you can easily recycle plastics in your green lidded bin. Just pop in your empty plastic:

  • bottles (juice, shampoo, household cleaning, toiletry bottles etc)
  • pots (yoghurt etc)
  • tubs (ice cream, butter etc)
  • trays (fruit punnets, ready meal trays etc)

We don’t collect any other type of plastic, so don’t put bags, wrappers, cellophane, toys or any other type of plastic in your green lidded bin.

Before you pop them in the bin remember to rinse the bottles and wash any food off pots, tubs and trays – you don’t need to remove labels, but some bottles come wrapped in a sleeve made from a different plastic. Tear these off and put them in your non-recyclable waste bin.

We accept bottles with or without the tops, but remove pump sprays before putting them in the bin as we can’t recycle them.

What happens to plastic recycling?

Our contractor recycles these in their own recycling plants in England. Anything they can’t recycle is turned into fuel.

Avoiding plastics means less waste

Everything you buy or use has an impact on the environment. Recycling helps to reduce this by reducing how many raw products we use but avoiding producing waste in the first place means even less impact.

Edinburgh has some great refill shops where you can bring your own tubs and bottles and refill them with dried foods, household cleaners and toiletries. Some supermarkets are also starting to develop refill stations in-store.

Plastic bags and wrappers

You can recycle plastic bags at larger supermarkets. They’re starting to collect a wider range of plastic wrappers.

Find out about recycling plastic bags and wrappers.

Large plastic items

We can’t collect and recycle large plastic items at our recycling centres at the moment. This includes items like garden furniture and toys. We’re looking for a reliable recycling company who will take items and we’ll start to collect them again as soon as we can.

You can still take them to one of our recycling centres to dispose of them, but we won’t be able to recycle them.

Other household plastics

Some types of plastics are much harder to collect, either due to their size or because they are made of a mix of materials and need specialist treatment.

Some shops have now started to provide collection points for things like lipstick packaging, pumps sprays and cosmetic packaging in store.

These include

  1. Boots
  2. The Body Shop
  3. Lush.

Not all stores will offer the service, so check their websites to find out what they take and which stores provide this.

How to recycle electrical items:

  • Kerbside bins – to recycle small electricals in Edinburgh you put them in your blue recycling box (which also collects your glass bottles and jars) if you have one. You can put in batteries (in clear plastic bags) and small electrical items like a hairdryer).
  • You can also use this website to find out where to https://www.recycleyourelectricals.org.uk/
  • For reusable items try to use an organisation such as the Changeworks reuse tool to find charities where you can donate them.
  • Take larger items to your nearest recycling centre and remember to book an appointment.
  • Various shops will also collect and recycle small electrical items.

You can also search the city council’s new online recycling sorter to find out what to do with your unwanted electricals.